GE Healthcare · CTLightSpeed183156230000069291443700050003244000
Can't perform Scout Scan
Symptom
Can't perform Scout Scan. Can't perform Scout Scan Please go to the error concept and check all that apply The customer may see Scanner Hardware Stopped Scan message in the operator console area 1 Use the following script and search the message log at time of Scout failure to get the correct errors. [insite@erct ~]$ /usr/g/insite/bin/viewlog 2 Type those errors in the psdb search box separate by spaces 3 Go to the error concept and check the appropriate errors
Error message
Error: 183156 Unable to PREP generator. Sun Sep 5 11:10:28 2004 Error: 183156 Host: OBC Process: Generator File: gen_control.c 1.39 Line: 404 Function: XRAY GENERATION : Tube Rotor Control Scan: 4167/1/1 Type: Scout Exception Level: Pri/Most Severe Time: 11:10:29:170 Log Series: 43 Unable to PREP generator. Do Not Use - use one of the other Error: 230000069 Two, or more, unexpected events were detected during scan data transfer. The 230000069 Error has several varation see below. Sun Sep 5 11:10:31 2004 Error: 230000069 Host: darc Process: dataacq File: dip_thread.cxx Line: 396 Function: Data Acquisition : Scan Data Acquisition Scan Type: Scout Scan: 4167/1/1 Scan Seq Id: 1000 Two, or more, unexpected events were detected during scan data transfer. Bit Count Event description 3 1 TAXI modem violation 5 1 View length error Mon Dec 15 10:40:11 2008 span style="COLOR: #ff0000"> Error: 230000069 Host: darc Process: dataacq File: hddip.cxx Line: 720 Function: Data Acquisition : Scan Data Acquisition Scan Type: Helical Scan: 29144/9/3 Scan Seq Id: 37000 Two, or more, unexpected events were detected during scan data transfer. Bit Count Event description 10 1 View Data Corruption Detected
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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