BrightSpeed HPower, Velocity or Delight HPower

Symptom

Error message

Error: 244629 Lost Communication with TGP(LAN Watchdog) See Long Description for the full error code Tue Nov 22 08:12:44 2005 Error: 244629 Host: law-ct1 Process: fwmgr File: fwmgr_fw_if.cxx Line: 404 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Lost Communication with TGP(LAN Watchdog)

Error: 244540 Scan Seq Id: 0 Immediate Request cannot be honored since the firmware is in the DOWN state See Long Description for complete error Sun Sep 26 08:36:46 2004 Error: 244540 4 000ctge04 fwmgr FwMgrEventHandler.c 1517 Running diagnostic: Scan Data Path Functional Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Immediate Request cannot be honored since the firmware is in the DOWN state

Error: 244634 Subsystem State; DCB:down, CCB:down, TCB:down, JEDI:down, TGP/ORP:down, All Down See Long Description for complete error Thu Mar 18 21:29:36 2010 Error: 244634 Host: sim1 Process: fwmgr File: fwmgr utils.c Line: 664 Running: System Reset Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Subsystem State; DCB:down CCB:down TCB:down JEDI:down TGP/ORP:down

Applies to

Models

BrightSpeed

Product

BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

5370000 - TGPHD BOARD ASSY - TGPU For HD, HP and VCT (Replaces the 5271005-2 & 2349697-2, -3, -4 and -5). See Long Description about backward compatability. Part #: 5271005-2 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: TGPHD BOARD ASSY Positioning VCTHD FRU: Yes Status: Orderable Comments: Per ECR 2098435, 212008898, 30 April 2010. Old FRU Compatible Yes Comments Per ECR 2098435, 212008898, 21 Jul 2010. Additional FRU Needed No Old FRU Scrapped No Old FRU Upgradable No Use on Hands Yes Use Demand History Yes Ultimate Prime 5271005-2 New FRU Backward Compatible Yes Old FRU Usable Yes Change Type Indirect ECO Number ECR2098435 2349697-5 is replacing the -4 version of this board. -3 versions are still in stock. If you are replacing parts in a VCT or HP gantry order the -3 until stock is depleted. ** FE ASSIST ** The 2349697-3 version is for VCT and all 5.x systems i.e. HP60 HP80- HP100's. The 2349697-4 version will works for CT750-HD and is backwards compatible but the -3 will not work on a CT750HD. (212001261 12/11/08) Part #: 2349697-5 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: TGPU BD ASSY Positioning VCTHD FRU: Yes Status: Orderable Part #: 2349697-4 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: TGPU BD ASSY Positioning HD FRU: Yes Status: Orderable Comments: ** FE ASSIST ** The 2349697-4 is for CT750-HD and is backwards compatible to The 2349697-3 used on VCT and all 5.x systems i.e. HP60 HP80- HP100's. Do not use the 2349697-3 on CT750HD (212001261 12/11/08) TGPU 2349697-3 Part #: 2349697-3 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: TGPU BD ASSY Positioning HP60 FRU: Yes Status: Orderable Comments: Added per VCT RSPL, this is replacement for -2, and non dash versions. ms13452 050325

Area

CT

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