GE Healthcare · MRExcite2227915

Defective IT Fiber Optic cable between the Host computer and the System Cabinet.

Symptom

Unable to Scan with Error No. 2227915 The RDBM Read Header function returned the following error 6 The IT link is possibly disconnected or the IT Boards are not communicating See Long Description The system gives the following errors immediately once autoprescan is passed and scan begins. This happens on all coils once this error occurs. 2227915 "The RDBM Read Header function returned the following error :6 The IT link is possibly disconnected or the IT Boards are not communicating." 2249422 "An ermes-triggered error was detected in task dir (0x396E558) for ermes number 2227915. Additional info in /usr/g/service/log/vxermesTrgLg-9102" Ran the IT diags and got the following error: 2252055 "IT-Host Card driver initialization error. This error usually means that the IT cable is disconnected or that the cable is damaged." PQR 13065908

Error message

2227915 The RDBM Read Header function returned the following error: 6. The IT Link is possibly disconnected or the IT boards are not communicating.

Applies to

Models
Excite
Product
Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
Software
11.0 Only for 1.5T Excite product. 12.0 is Excite HD and 14.0 is Excite HDx. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
Component
2318811 IT-Link Cable Run # 1044 OW1 A15 BIT3 TO MR2 A11 J22
Area
MR

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