GE Healthcare · CTHiSpeed18483543507182211205257500090852
HiSpeed CT/i 6.x with SGI Octane Console, HiSpeed Advantage Gantry
Symptom
Can't perform Scout Scan. Can't perform Scout Scan Please go to the error concept and check all that apply The customer may see Scanner Hardware Stopped Scan message in the operator console area 1 Use the following script and search the message log at time of Scout failure to get the correct errors. [insite@erct ~]$ /usr/g/insite/bin/viewlog 2 Type those errors in the psdb search box separate by spaces 3 Go to the error concept and check the appropriate errors
Error message
Error: 184835 motor controller reports an error. Aborting any active scan See Long Description for complete error Tue Apr 11 18:11:17 2006 Error: 184835 Host: ETC Process: Cradle File: cradle_scan.c 1.38 9/25/96 Line: 153 Function: No System Function Reported Scan: 43507/1/1 Type: Scout Exception Level: Pri/Most Severe Time: 18:11:17:055 Log Series: 96 motor controller reports an error. Aborting any active scan Error: 182211 Velocity error detected by hardware (LM628 excessive position error). See the Long Description for the full error Tue Aug 29 08:09:30 2006 Error: 182211 Host: ETC Process: Cradle File: cmcLm628IsrTsk.c 1.19 10/16/9 Line: 185 Function: PATIENT ANATOMY POSITIONING : Cradle Drive Scan: 20525/2/1 Type: Helical Exception Level: Pri/Soft Time: 08:09:30:260 Log Series: 595 HW error: Velocity error detected by hardware (LM628 excessive position error). Expected Velocity 75000 (.001 mm/sec) Actual Velocity 0 (.01 mm/sec) Pos Err Tol 2540 (.01 mm) Cur Pos 90852 (.01 mm) Cradle Dir: 1 (0 = Out 1 = In [Gantry]).
Applies to
- Models
- HiSpeed
- Product
- HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2269175-3 LONGITUDINAL ENCODER ASM (Used on HSA, CTi, H1 QXi, Plus, Ultra, 16 slice H4 and HiSpeed QXi.) replaces 2269175-2. See long description for details Part #: 2269175-3 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Longitudinal Encoder Assembly with Dynapar encoder FRU: Yes Status: Orderable Comments: Per ECR 2036924, 212008898, 12/4/2006. ** FE Assist ** If no stock or unable to order the 2269175-3 , order 2269175-2. (212001261 5/22/07) Part #: 2269175-2 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Longitudinal Encoder Asm. NOTE:This asm. has LCC encoder/tested and sensor gap is 0.06-0.08mm FRU: Yes Status: Orderable Comments: Per ECR 2036924, 212008898, 12/4/2006
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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