LightSpeed 2.X (Plus, QX/i) - Octane
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 178573 The following controllers reported a failure when initializing: OBC/ETC/STC See Long Description for complete error Sun Aug 6 08:41:24 2006 Error: 178573 Host: coxsct2 Process: fwmgr File: HwSetUp.c Line: 2005 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 The following controllers reported a failure when initializing: OBC/ETC/STC
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 46-296317P3 XENTEK POWER SUPPLY See Long Description for more information including stc and ETC power supply locations Part #: 46-296317P3 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: POWER SUPPLY FRU: Yes Status: Orderable Exchange: Not Available Comments: FLS - XENTEK POWER SUPPLY U/O GANTRY & TABLE CTI AND GENESIS AND HORIZON USE P3'S ON CTI ONLY 10/31/96 MS08992 GVR ---------------------------------------------------------- 46-296317P3 REPLACED T3202GT /46-296317P2 PER PCN 189892. MS4636 12/2/96 ---------------------------------------------------------- ALSO USED ON QXI LIGHTSPEED TO BRASIL: IF NO STOCK, CHANGEORDER TO T3202JR. COLLECTION OF DEFECTIVES START7/23/01 MS5277 TAIYO YUDEN P/N 8230 +5VDC, +15VDC, -15VDC, +24VDC,IN 120VAC, 3.6A 50/60HZ MS5900 WAS T3202JR FLS - PLEASE CONVERT SPH ORDER TO OVERNIGHT SHIPMENT IF PART AVAILABLE IN MEMPHIS AND IF FEDEX SERVICE (INCLUDING 8:00 AM SERVICE) MEETS FE NEED TIME CRITERIA FE ASSIST: IN ORDER TO INCREASE REVENUE GLOBAL PARTS HAS CREATED A PROGRAM TO HARVEST PARTS FROM RENEWABLE RESOURCES. THESE PARTS OFFER DIRECT SAVINGS TO THE BUSINESSAND THE FIELD. ORDER THE "U" PART IF AVAILABLE. IF NO "U" USED PARTS ARE AVAILABLE CARES WILL CHANGE THE ORDER TOA NEW PART.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required