GE Healthcare · CTLightSpeedVCT2600068365000026000682318729
LightSpeed 4.X - GRE
Symptom
Gantry rotates but system will not scan. Gantry rotates but system will not scan
Error message
Error: 260006836 The Encoder and the Drive MUST be Sync'd/Referenced. See the LD for the complete error code Tue Nov 16 14:20:36 2004 Error: 260006836 Host: STC Process: Axial File: amc_exec.c Line: 2132 Function: AXIAL CONTROL : axial control Scan: 50000/2/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 14:20:36:955 Log Series: 69 Axial Motor Control (AMC) Logic will NOT Comand the DRIVE until the Gantry motion is STOPPED. The Encoder and the Drive MUST be Sync'd/Referenced. (Cur State: 10 Cmd: 0x170a0048) HW/SW Error: Retry Rx to verify probable Gantry Hardware problem. Error: 260006823 Gantry (Axial) could NOT find the ''C'' pulse. See Long Description for full error Tue Jan 17 16:51:34 2006 Error: 260006823 Host: STC Process: Axial File: amc_exec.c Line: 3248 Function: AXIAL CONTROL : axial control Scan: 18729/2/1 Type: Helical Exception Level: Pri/Most Severe Time: 16:51:34:165 Log Series: 144 Gantry (Axial) could NOT find the ''C'' pulse. (AMC State:4 Cmd:0x150c0008 Cmd Vel: 0.008 sec/rev). HW/SW Error: Retry Rx to verify probable Gantry Hardware problem.
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5311936 Axial Encoder Assembly, Hub-Mounted Wheel. Used on H2, HP, VCT, and HD750. (Replaces 5182284-2 /5182284 / 2369747-2 / 2369747 / 2328307) See LD for details 5311936 Axial Encoder Assembly, Hub-Mounted Wheel. Used on H2, HP and VCT. (Replaces 5182284-2 /5182284 / 2369747-2 / 2369747 / 2328307) Part #: 5311936 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Shipping collector for Axial Encoder Assembly. FRU: Yes Status: Orderable Comments: Per ECR 2058601, 212008898, 10/8/08
- Area
- CT
Full cause & step-by-step resolution
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