An existing /usr/g/service/license/license.dat file prevented the system from installing the keys

Unable to download Option Keys from eLicense to the Scanner. After generating the option keys in eLicense, we are unable to download them to the scanner. We get messages for each option like the one shown below. Example of DWEPI option download failure: "The system (system ID number here) does not have the correct software version to run the Diffusion Weighted EPI (EXCITE) application." We get the same message when trying to download each option with the name of the specific option key as in the example above. After generating the option keys in eLicense, we are unable to download them to the scanner. We get messages for each option like the one shown below. Example of DWEPI option download failure: "The system (system ID number here) does not have the correct software version to run the Diffusion Weighted EPI (EXCITE) application." We get the same message when trying to download each option with the name of the specific option key as in the example above.