Scanner would not allow scouts, axial or helical scanning with message on screen

Symptom

Error message

Error: 210000407 Image space query failed. See Long Description for more details Mon Feb 27 07:19:00 2006 Error: 210000407 Host: csbipct2 Process: dms File: Initialize.cxx Line: 1085 Image space query failed. Error code: -1

Error: 200520015 Updating image space, received a bad status code: See the long description for different status codes Sat Jan 22 18:23:06 2005 Error: 200520015 Host: chr09bc1cti Process: environmentMgr File: ImageSpaceFormMgr.c Line: 117 Updating image space, received a bad status code: 200000416 Reason: Response from SdC timeout you may also see this error with different status codes, such as Fri Jul 28 05:12:48 2006 Error: 200520015 Host: vct1 Process: environmentMgr File: ImageSpaceFormMgr.c Line: 121 Updating image space, received a bad status code: -1 Reason: OS error : -1 --- Unknown error 4294967295 Wed Nov 16 08:23:54 2005 Error: 200520015 Host: gect_qxi Process: environmentMgr File: ImageSpaceFormMgr.c Line: 121 Updating image space, received a bad status code: 200000415 Reason: Invalid data from SdC.

Applies to

Models

LightSpeed

Product

LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Software

06MW03.5 For Pathfinder 1.5 ! NOT FOR VCT ! VCT uses 06MW03.4 06MW03.5 For Pathfinder 1.5 ! NOT FOR VCT ! VCT uses 06MW03.4 06MW03.5 For Pathfinder 1.5 Reboot BEFORE and AFTER detailed cals. Used on 1X/2X/3X/4X/5X, BrightSpeed & HS QX/i with GRE Consoles ! NOT FOR VCT ! VCT uses 06MW03.4 Reboot BEFORE and AFTER detailed cals This software was released with FMI 25365 in 2nd quarter 2006. 06MW03C.5 Class C Software (tab 182 distribution) Part # 5165729 06MW03M.5 Class M Software (tab 182 distribution) Part # 5154540 Training for this software (including Network Filters) can be found at http://data.supportcentral.ge.com/upload/25823/doc_1221870.pdf BrightSpeed S/W Information: You may see 06MW03.4 or 06MW03.5 loaded on BrightSpeed Systems. Why two different Versions? The story is when the program team released the BrightSpeed M3 Pilot sites in FW10 2006, 06MW03.5 (PF1.5 M3 version) was not ready, so the program team decided to use 06MW03.4 as BrightSpeed M3 version. When 06MW03.5 was released, BrightSpeed systems phased 06MW03.5 into the production line. The only difference between the two versions is the "Rotor not at speed" issue which was resolved in 06MW03.5. For BrightSpeed systems running 06MW03.4, a patch is needed to resolve the "Rotor not at speed" issue. The patch was shipped with all BrightSpeed systems running 06MW03.4. There is no reason to upgraded BrightSpeed systems running 06MW03.4 with the rotor patch installed. For systems running 06MW03.4 verify the rotor patch is installed: [insite@ct01 ~]$ showprods | grep -i patch I patch 04/10/2006 The GNU patch command, for modifying/upgrading files. ver 2.5.4 rel 2.5.4.19 I MX200ROTOR_PATCH 04/10/2006 This is a MX200 Rotor patch for 06MW03.* ver 1 rel 1.1 For 06MW03.4 the correct classC & classM: ClassC = part# 5167665 Ver 06MW03C.4 ClassM = part# 5167597 Ver 06MW03M.4

Area

CT

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