LightSpeed 4.X - GOC2

Symptom

Error message

Error: 200002372 The process procICE took too long to start up. See long description for full error Tue Mar 30 15:07:53 2004 Error: 200002372 ct01 cupMonitor ssProcStart.c 839 The process procICE took too long to start up.

System Not Found error message When typing cu ice See Long Description for details On any LS 2X 3X 4X with ICE Box Recon Engine, open unix shell and type cu ice . The response was System Not Found , meaning Motoroyla RIP card was not found.

Error: 200002352 A HOST_SHUTDOWN was initiated by the death of procICE. See the Long Description for the full error code Fri Oct 7 08:29:28 2005 Error: 200002352 Host: ct03 Process: cupMonitor File: ssProcStop.c Line: 766 A HOST_SHUTDOWN was initiatied by the death of procICE.

Applies to

Models

LightSpeed

Product

LightSpeed 4.X - GOC2 405L.8_H4.2M4 LightSpeed 4.X with GOC2 and MDAS 16 Gantry H4 Gantry Model # 2339985 and Global Operator Console 2 Model #'s 2366438 and 2366438-2(Hino) with HP8000 CPU (or newer) and Pegasus Recon ICE Box Product: LightSpeed16 405L.8_H4.2M4 CPU: GenuineIntel Intel(R) Xeon(TM) CPU 2.66GHz 4 2657 MHz i686 Processors Main memory size: 2048 Mbytes [root@presbyct2]# sg_map -i /dev/sg0 /dev/sda SEAGATE ST336753LW HPS2 /dev/sg1 /dev/sdb SEAGATE ST373453LW HPS1 /dev/sg2 /dev/sdc SONY SMO-F551-SD 1.05 /dev/sg3 /dev/scd0 MATSHITA DVD-RAM SW-9574S AZX8 /dev/sg4 /dev/scd1 HL-DT-ST DVD-ROM GDR8163B 0B15 [root@presbyct2]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 4.0G 1.7G 2.3G 41% / /dev/sda1 27M 12M 14M 44% /boot none 1008M 0 1007M 0% /dev/shm /dev/sda6 14G 3.5G 10G 25% /usr/g /dev/sda7 9.8G 753M 9.0G 8% /usr/g/sdc_image_pool /dev/sdb1 68G 28G 40G 41% /usr/g/sdc_image_pool2 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

2370825 RIP / Motorola Board, 2400 Series Card - replaces all previous part numbers - Oct 14 2004 See long description and attachment 2370825 RIP / Motorola Board, 2400 Series Card, replaces all previous part numbers - 10/14/2004 Part #: 2370825 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 9.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: PPC MVME 2400 ASSY, HAWK3 U3D 256MB FRU: Yes Status: Orderable Comments: *** OBSOLETE PART *** This part has been identified as obsolete and no short-term solution has been identified. FE must identify and order a higher or lower level spare part as required. Contact your support engineer, on-line engineer or Parts ID team should you require support. 212012173 10-2-06 2/3/05 (212001261) New RIP-Bd 2370825 only works with LS2002M5 on LS 2X/3X & HS_QXi. LS 4X needs to run LS2002M5.1. To confirm what software version is running in the console, open a shell and type in check_config Even if the system is running LS2002M5, a LFC will probably be required. To determine if a LFC is required, open a shell and type in: showprods (the pipe symbol) grep Helios_MVME enter] if the prompt returns (Helios_MVME24XX_VxWorks_Product) where XX = any number, then no LFC, run pflash. If the prompt returns something else, LFC is required. GOC2/Linux-Pegasus are compatible with RIP-Bd P/N 2370825, (pflash) will need to be run. The following s/w versions support RIP Board 2370825: HS QX/I (IRIX) = 2401246 (101I.2_HSQXIM5), LS 2X (IRIX) 2395178 (2.4.2_H2.4M5); LS 3X (IRIX) = 2395177 (308I.2_H3.1M5), LS 4X (IRIX) = 5116050 (405I.3_H4.0M5.1), HS QX/I (Linux) = 2401245 (103L.4_HSQXIM4), LS 3X (Linux) = 2400882 (308L.5_H3.3M4), LS 4X (Linux) = 5111370 (405L.8_H4.2M4). Can order software via Coakly. Alejandro Cortez

Area

CT

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