GE Healthcare · CTLightSpeed
LightSpeed 5.X (60kW)
Symptom
Customer is unable to perform manual reformat of images. Customer is unable to preform manual reformat of images. When Viewer was pressed the reformat would start but then hang with no errors in log
Error message
Message on screen "Reformat is running and needs to be turned off" See Long Description Reformat is running and needs to be turned off. Customer gets this error when trying to run reformations. "Reformat is running and needs to be turned off" Clicking OK would bring up another box that stated that Reformat could not be closed
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 05MW14.5 for all systems with GRE/Xtream consoles on HiSpeed QX/i and LightSpeed 1.X, 2.X, 3.X, 4.X, 5.X Series(QXi, PLUS, ULTRA, LS16, PRO 16, RT). Obsoleted by FMI 25365 deploy FMI 25365 It is the Service person's responsibility to use the appropriate documentation when performing and verifying service. Refer to FMI 25365: 06MW03.5 SW Update for CT-LS 1X/2X/3X/4 DIR 5161945-100, which can be found on the Distributed Technical CDROM/DVD, or online Links to any needed documentation is found in the Product concepts as an attachment called "ProductDocumentLinks"
- Area
- CT
Full cause & step-by-step resolution
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