LightSpeed 5.X (80/100kW)
Symptom
Unable to do a scout scan. Table moves to scan postion, but the green light in the Start Scan button on SCIM never flashes. See Long Description for details Unable to do a scout scan. Table moves to scan postion, the Start Scan light does not illuminate, or the Start Scan illuminates but when pressed nothing happens, or the Start Scan light illuminates solid (normally it flashes / blinks ). After rebooting the CT, or reseting the Scan Hardware one of the Gantry Control panels (keypads) is blinking / flashing [Err] When the scanner is ready to scan the green light in the Start Scan button (on the SCIM at the console) should start flashing (blinking) indicating you should push it to start the scan. The green light in the button never lights. A few different scenarios can happen 1) (Scout) Move to scan lights, when pressed table moves into position, but The <Start Scan> light never flashes to telling you to start the scan. If <Pause> is clicked on the scan screen then the <Start Scan> button will light (not flash), but when pushed scanner does not scan. 2) The <Start Scan> button lights, but when <Start Scan> is pushed scanner does not scan. <Pause> is the only button selectable on the scan screen. When <Pause> is clicked the loop starts over with the <Start Scan> button lighting, but when pressed again the scanner does not scan 3) The <Start Scan> button lights solid (normally it flashes / blinks), when pressed scanner does not scan After the CT has been rebooted, or if the Scan Hardware was reset, the CT still will not scan. The customer notices that [Err] is flashing on one of the Gantry Controls.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (80/100kW) LightSpeed 5.X (80/100kW) ~ Use with both MDAS and GDAS ~ GRE Console HP_H_G16 HP_H_M16 HP_O_M16 LightSpeed 5.X (100kW) GDAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5139591 control assembly right side gantry ( replaces part# 2256728 and 2330703 ) ) – used on LightSpeed 2.x, 3.x, 4.x, 5.x, 7.x (HD uses a different control panel) See Long Description. 5139591 control assembly right side gantry ( replaces part# 2256728 and 2330703 ) ) – used on H2 gantry,s (LightSpeed 2.x, 3.x, 4.x, 5.x, 7.x ) Part #: 5139591 Part Type: GP CONSUMABLES Part Weight: 2.20 LBR Repairable: No Returnable: No Hazardous Material: N Description: H POWER OPERATOR CONTROLS RIGHT SIDE FRU: Yes Status: Orderable OLD part info 2256728 control assembly right gantry Part #: 2256728 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: CONTROL ASM RIGHT H2 GANTRY FRU: Yes Status: Orderable Comments: If no stock is available, order 5139591 per ECR 2025944; 6/20/2006 MS11892 FLS - PLEASE CONVERT SPH ORDER TO OVERNIGHT SHIPMENT IF PART AVAILABLE IN MEMPHIS AND IF FEDEX SERVICE (INCLUDING 8:00 AM SERVICE) MEETS FE NEED TIME CRITERIA Part #: 2330703 Part Type: GP CONSUMABLES Part Weight: 2.18 LBR Repairable: No Returnable: No Hazardous Material: N Description: H POWER OPERATOR CONTROLS RIGHT SIDE FRU: Yes Status: Orderable Parts Offered as: Current: 2330703 Harvested: Not Available Exchange: Not Available Comments: If no stock is available, order 5139591 per ECR 2025944; 6/20/2006 MS11892. 212012201 02/09/2007 19:34 GMT
- Area
- CT
Full cause & step-by-step resolution
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