LightSpeed 2.X (Plus, QX/i) - Octane
Symptom
Scanner Hardware Stopped Scan HEMRC Errors See Long Description for more information. Scanner Hardware Stopped Scan message appears during Helical Scanning with the following Errors: 185553 (The HEMRC drive has detected a Line Loss - Alarm status: 20H. This occurs when the input power to the drive falls below 85% of the nominal Bus voltage) Possible causes: X-Ray tube stator , HEM-IT, HEMRC power supply 183318 (The HEMRC output current is out of 45.0 percent WARNING tolerance), Monitored state = 2 (2=Run state) Expected current = 2.748 A Actual current = 4.097 A. 183319 (The HEMRC output current is out of 55.0 percent MAXIMUM tolerance), Monitored state = 2 (2=Run state) Expected current = 2.748 A Actual current = 4.653 A. 183316 (The HEMRC failed to reach the Run speed in the allotted time), and 185548 (The HEMRC operating frequency is below the minimum value) Actual frequency: 106.973 Minimum frequency limit: 130.000 At Frequency signal: Inactive Expected: Inactive Rotor State = Transition
Error message
Error: 185557- hemrc serial link is down. Hemrc_+12V failure detected. Possible causes: HEMRC fuse (F5), Interconnects, HEMRC AC Drive, HEMRC Control Board See Long Description for complete error Mon Jul 24 08:41:32 2006 Error: 185557 Host: OBC Process: Generator File: scanbusDriver.c 1.5 Line: 243 Function: XRAY GENERATION : Tube Rotor Control Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 08:41:28:915 Log Series: 31 Could not send HEMRC message in the allotted time. HEMRC serial link is down. HEMRC_ISO_+12V Failure detected. Possible causes: HEMRC fuse (F5), Interconnects, HEMRC AC Drive, Error: 183334 HEMRC fault could not be reset See Long Description for complete error Wed Sep 20 10:48:20 2006 Error: 183334 Suite: SMCT Host: OBC Process: Generator File: hemrc_manager.c 1.20 Method: No Method Line: 664 Function: XRAY GENERATION : Tube Rotor Control Scan: 0/0/1 Type: Static Exception Level: Pri/Most Severe Time: 10:48:20:325 Log Series: 27 HEMRC fault could not be reset. Error: 183314 Failure occurred downloading characterization table to the HEMRC. See long description for more details Mon Nov 6 21:07:53 2006 Error: 183314 Host: OBC Process: Generator F
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 46-170021P15 (250V,8A) Fuse used in axial dynamic brake circuit as CT2A1A10F1 and found in FAN ASSY- GANTRY, and F4, F5 on HEMRC Interface Board and other places See long description for details Part #: 46-170021P15 Part Type: GP CONSUMABLES Part Weight: 0.45 LBR Repairable: No Returnable: No Hazardous Material: N Description: 008.000A 0250V 3AB SLOW UL/ FRU: Yes Status: Orderable Comments: FLS - FUSE 8 AMP - 250 VOLT 3AB
- Area
- CT
Full cause & step-by-step resolution
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