LightSpeed 4.X - Octane
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 182825 HW/SW error: Communication Problems with the GANTRY DISPLAY. Open Long Description for full error Wed Dec 22 20:49:26 2004 Error: 182825 Host: ETC Process: Gantry Display File: gd_tnc_driver.c Line: 471 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Soft Time: 20:48:40:485 Log Series: 30 HW/SW error: Communication Problems with the GANTRY DISPLAY. Number of Communication Timeout errors: 0. Number of NACK's errors: 3. Number of DUART errors: 0. Numver of Checksum errors: 0. Error: 182826 Communication Error: Communication Packet with the GANTRY DISPLAY. Open Long Description for full error Wed Dec 22 20:49:26 2004 Error: 182826 Host: ETC Process: Gantry Display File: gd_tnc_driver.c Line: 477 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Soft Time: 20:48:40:485 Log Series: 31 Communication Error: Communication Packet with the GANTRY DISPLAY. Message Code: 2. (Data = 0x20, 0x0, 0x0, 0x0).
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2256730-3 Display assembly used on 2.X/3X/4X5X/7X See long description for details. Part #: 2256730-3 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: H-POWER COMPATIBLE GANTRY DISPLAY FRU: Yes Status: Orderable Comments: FLS - H-POWER COMPATIBLE GANTRY U/O CT H POWER DISPLAY
- Area
- CT
Full cause & step-by-step resolution
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