LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
System will not scan helical images Troubleshooting 1) Check the VDARC /var/log/messages: rsh darc cat /var/log/messages Dec 6 11:08:47 darc recon_control[2717]: FILE: recon_control_cb.cxx, LINE: 397. Lost connection with IG. fd: 44 Dec 6 11:08:54 darc data_restore: ERROR: Checksum mismatch for view 1241 expected:0xc32731e, got 0xc32741e, file = md as_intf_object.cxx, line = 370 Dec 6 11:09:05 darc last message repeated 3 times Dec 6 11:09:07 darc data_restore: ERROR: Sender thread failed sending view data file = sender_thread_object.cxx, line = 634 Dec 6 11:09:07 darc data_restore: ERROR: Sender thread failed sending view block header file = sender_thread_object.cxx line = 693 So far the above points to scan files corruption 2) An indication to DARC software corruption is IG0 in the errors. The VDARC assigns the IG's starting with IG1. IG0 is not present in the configuration.
Error message
Error: 290009012 Lost connection with IG(X) X =ig number that failed ie 1, 2 or 3 See the LD for the complete error code Error: 290009012 Lost connection with IG(X) X =ig number that failed ie 1, 2 or 3 Tue Apr 19 12:44:41 2005 Error: 290009012 Host: darc Process: recon_control File: recon_control_cb.cxx Line: 393 Lost connection with IG1 in fd: 33. Fri Oct 6 08:29:53 2006 Error: 290009012 Host: darc Process: recon_control File: recon_control_cb.cxx Line: 419 Socket event on 3, fd: 43. Error: 290010004 Checksum mismatch for view 1241. Expected 204632862 : Got See Long Description Tue Dec 6 11:07:48 2005 Error: 290010004 Host: darc Process: data_restore File: mdas_intf_object.cxx Line: 372 Checksum mismatch for view 1241. Expected 204632862 : Got 204633118 Error: 290009001The scanfile does not have enough views to make requested images. See LD Error: 290009001The scanfile does not have enough views to make requested. Tue Dec 6 11:07:48 2005 Error: 290009001 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 2684 The scanfile does not have enough views to make requested images. exam/series/scan = 60/2/1 expected number of images = 12 created number of images = 0 max
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Software
- 06MW03.4 For LightSpeed 7.X VCT - issued by FMI 25373 released 1st Quarter 2006. Reboot BEFORE and AFTER detailed cals 06MW03.4 For LightSpeed 7.X VCT - issued by FMI 25373 released 1st Quarter 2006. Reboot BEFORE and AFTER detailed cals 06MW03.4 For LightSpeed 7.X VCT - issued by FMI 25373 Titled VCT M4 (06MW03.4) Software Update. Released 1st Quarter 2006. Started shipping forward production on February 20th, 2006. Reboot BEFORE and AFTER detailed cals ClassC = part# 5167665 Ver 06MW03C.4 Tab distributed ClassM = part# 5167597 Ver 06MW03M.4 Tab distributed FMI 25373 Information: Effectivity The following CT Equipment is affected: All VCT systems manufactured before March 2006 Model number tracked: 5124069 Purpose The purpose of this FMI is to update the VCT installed base with VCT M4 software, documentation and to verify the correct wiring on the GFI breaker. Furnished Materials FMI 25373 Collector 5145027 Qty Description Part # 1 FMI 25373 Document 5144791-100 1 VCT Hi-power opt SW Key 5169414 1 Documentation Collector M4 5136582-3 1 VCT M4 06MW03.4 software collector 5167622 1 Split Ferrite Core 2338755 See FMI document for complete information
- Area
- CT
Full cause & step-by-step resolution
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