User Interface extremely slow when clicking buttons.
Symptom
User Interface extremely slow when clicking buttons and Unable to film using the mouse to drag and drop See Long Description. User Interface extremely slow when clicking buttons. Mouse-grab and mouse pointer jumping during Graphic Rx slice drops. Unable to film using the mouse to drag and drop into the film composer. User Interface is extremely slow. When clicking on certain buttons, the system is very slow to respond and sometimes doesn't respond at all. There doesn't appear to be any particular pattern. The user has problems when trying to change the number of slices and is unable to angle the slices. When selecting a protocol it will open the protocol and not download it. Also the site is unable to film using the mouse to drag and drop into the film composer. The FE has installed a new graphics card but there is no improvement in the performance. SPR MRIhc17952
Applies to
- Models
- Excite
- Product
- 3T Excite HDx 14.0 Software. The software that this solution is tied to is indicated by the Software concept below.
- Software
- 14.0 For both Excite HDx and 3T Excite HDx systems.
- Component
- 5143798-6 LINUX 3-BUTTON MOUSE (Black)
- Area
- MR
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