GE Healthcare · MRExcite

How to obtain new Scan Option Keys in the event the Ethernet card is replaced.

Symptom

How to obtain new Scan Option Keys in the event the Ethernet card is replaced. All scan option keys are invalid because the FE either replaced the Ethernet card in PCI slot 5 of the HP Host PC computer, or else the FE replaced the computer, and failed to swap the old Ethernet card into the new computer upon replacement. The "Host ID" obtained electronically from the Ethernet card is used to encode the scan option keys. With a new card there is a mismatch and all previously encoded keys will not work. How should the FE get new keys if this happens? All scan option keys are invalid because the FE either replaced the Ethernet card in PCI slot 5 of the HP Host PC computer, or else the FE replaced the computer, and failed to swap the old Ethernet card into the new computer upon replacement. The "Host ID" obtained electronically from the Ethernet card is used to encode the scan option keys. With a new card there is a mismatch and all previously encoded keys will not work. How should the FE get new keys if this happens?

Applies to

Models
Excite
Product
Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
Software
11.0 Only for 1.5T Excite product. 12.0 is Excite HD and 14.0 is Excite HDx. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
Area
MR

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare MR issues