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GE Healthcare · MRSigna

49286 Can't get the Worklist.

Symptom

Can't get the Work list. The Schedule Window Does not Appear on the Protocol Desktop. This problem common to all MR scanners which use the Connectpro Work list. An error is seen in /usr/g/hisris/wlsErrors, as follows, "Improper file Format: no filter file tag found". The problem is usually seen after an unrelated software crash. When the system comes back up, this new problem is suddenly present. The Worklist can't be accessed. The "Schedule" window doesn't even appear on the Protocol Desktop. PQR # 13037234 has been submitted. This problem common to all MR scanners which use the Connectpro Work list. An error is seen in /usr/g/hisris/wlsErrors, as follows, "Improper file Format: no filter file tag found". The problem is usually seen after an unrelated software crash. When the system comes back up, this new problem is suddenly present. The Worklist can't be accessed. The "Schedule" window doesn't even appear on the Protocol Desktop. PQR # 13037234 has been submitted.

Error message

Improper file Format: no filter file tag found Error is found in /usr/g/hisris/wlsErrors. Improper file Format: no filter file tag found

Applies to

Models
Signa
Product
Signa LX Signa LX Product can be used with 8.x and 9.x systems.
Software
9.1 For Signa LX product only
Area
MR

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