49282 Applications software fails to boot up; during the OC Initializing message the software will shut itself back down.

Symptom

Error message

Error: 200002352 A HOST_SHUTDOWN was initiated by the death of scanmgr See Long Description for full error Tue Nov 23 17:26:47 2004 Error: 200002352 Host: srct Process: cupMonitor File: ssProcStop.c Line: 1065 A HOST_SHUTDOWN was initiated by the death of scanmgr With 06MW03.X software this is listed as: Fri Oct 6 19:02:31 2006 Error: 200002352 Host: dominct Process: cupMonitor File: ssProcStop.c Line: 766 A HOST_SHUTDOWN was initiatied by the unexpected termination of scanmgr.

Error: 245175 Failed to initialize the tube-cooling library See long description for complete error Fri Error: 245175 Host: ct01 Process: scanmgr File: scanmgr.cxx Line: 499 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Failed to initialize the tube-cooling library .

Error: 245007 Unable to create the scanmgr interface objects. 245007 Unable to create the scanmgr interface objects Tue Jul 5 12:26:04 2005 Error: 245007 Host: cct3 Process: scanmgr File: scanmgr.cxx Line: 635 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Unable to create the scanmgr interface

Applies to

Models

LightSpeed

Product

LightSpeed 5.X (80/100kW) LightSpeed 5.X (80/100kW) ~ Use with both MDAS and GDAS ~ GRE Console HP_H_G16 HP_H_M16 HP_O_M16 LightSpeed 5.X (100kW) GDAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Software

06MW03.5 For Pathfinder 1.5 ! NOT FOR VCT ! VCT uses 06MW03.4 06MW03.5 For Pathfinder 1.5 ! NOT FOR VCT ! VCT uses 06MW03.4 06MW03.5 For Pathfinder 1.5 Reboot BEFORE and AFTER detailed cals. Used on 1X/2X/3X/4X/5X, BrightSpeed & HS QX/i with GRE Consoles ! NOT FOR VCT ! VCT uses 06MW03.4 Reboot BEFORE and AFTER detailed cals This software was released with FMI 25365 in 2nd quarter 2006. 06MW03C.5 Class C Software (tab 182 distribution) Part # 5165729 06MW03M.5 Class M Software (tab 182 distribution) Part # 5154540 Training for this software (including Network Filters) can be found at http://data.supportcentral.ge.com/upload/25823/doc_1221870.pdf BrightSpeed S/W Information: You may see 06MW03.4 or 06MW03.5 loaded on BrightSpeed Systems. Why two different Versions? The story is when the program team released the BrightSpeed M3 Pilot sites in FW10 2006, 06MW03.5 (PF1.5 M3 version) was not ready, so the program team decided to use 06MW03.4 as BrightSpeed M3 version. When 06MW03.5 was released, BrightSpeed systems phased 06MW03.5 into the production line. The only difference between the two versions is the "Rotor not at speed" issue which was resolved in 06MW03.5. For BrightSpeed systems running 06MW03.4, a patch is needed to resolve the "Rotor not at speed" issue. The patch was shipped with all BrightSpeed systems running 06MW03.4. There is no reason to upgraded BrightSpeed systems running 06MW03.4 with the rotor patch installed. For systems running 06MW03.4 verify the rotor patch is installed: [insite@ct01 ~]$ showprods | grep -i patch I patch 04/10/2006 The GNU patch command, for modifying/upgrading files. ver 2.5.4 rel 2.5.4.19 I MX200ROTOR_PATCH 04/10/2006 This is a MX200 Rotor patch for 06MW03.* ver 1 rel 1.1 For 06MW03.4 the correct classC & classM: ClassC = part# 5167665 Ver 06MW03C.4 ClassM = part# 5167597 Ver 06MW03M.4

Area

CT

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