GE Healthcare · CTHiSpeed24506565001105600124505997210
FastCals abort on the Fourth Cal
Symptom
FastCals abort on the Fourth Cal See Long Description with Errors: 97210, 245059 and 245065 Database error encountered due a corrupt sbc data base. Customer tried to scan a patient scout was ok but axial mode failed with Error: 97210 Database error encountered
Error message
Error: 245065 Aborting xrays during axial because scanComplete message to hdrSrv failed Error: 245065 Suite: CT01 Host: SBC0 Process: scanmgr File: do_axial_complete.m 1.16 Method: do_axial_complete() Line: 393 Function: Data Acquisition : SBC Processing Scan: 65001/11/4 Type: Xray-on Axial Scan Seq: 1056001 Aborting xrays during axial because scanComplete message to hdrSrv failed Error: 245059 Error Encountered Communicating with Header Services Error: 245059 Suite: CT01 Host: SBC0 Process: scanmgr File: do_axial_complete.m 1.16 Method: do_axial_complete() Line: 387 Function: Data Acquisition : SBC Processing Scan: 65001/11/4 Type: Xray-on Axial Scan Seq: 1056001 Error Encountered Communicating with Header Services. Error: 97210 Database error encountered See Long Description for complete error. Error: 97210 Suite: CT01 Host: SBC0 Process: hdrSrv File: ScnAlloc.m 1.24 Method: installScn: Line: 1759 Database error encountered for Exam 65001, Series 11, Scan 34. idbErr: (1044) Record key is defined in DB dbErr: (1510) Unable to install image
Applies to
- Models
- HiSpeed
- Product
- HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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