GE Healthcare · CTLightSpeedBrightSpeedHiSpeed1019116896
LightSpeed 4.X - Octane
Symptom
MOD Save or Restore functions fail. MOD Save or Restore functions fail Troubleshooting There is no media in the drive message appears in a attention box during a MOD Save or Restore of with Error: 10191 Failed save exam. posted in the Message Log. The fllowing pop-up message appears on screen. Problem is consistent If a different disk is used then the error occurs again when trying to save, restore, or label
Error message
Error: 10191 Failed save exam. Mon Nov 27 03:45:02 2006 Error: 10191 Host: emc1 Process: arserver File: arscommand.c Line: 2304 Failed save exam. Paused 16896
Applies to
- Models
- LightSpeed, BrightSpeed, HiSpeed
- Product
- LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2318598 Sony MOD Drive type SMO-551-SD which allows writing to 1.2GB media See Long description for details Part #: 2318598 Part Type: GP REPAIRABLES Part Weight: -82269.18 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: SONY MOD SMO-F551-SD FRU: Yes Status: Orderable Comments: OBSOLETE PART case 9240897 This part has been identified as obsolete and no short-term solution has been identified FE must identify and order a higher or lower level spare part as required Contact your support engineer on-line engineer or Parts ID team should you require support 212012173 05-23-07 RDC determined that 80 percent of MOD repairs are due to dirt and dust. Extend the life of your MOD by doing the following: 1) Verify enclosure that MOD is to be installed in is cleaned before replacement. 2) Verify customer media not contaminated with dust. 3) Damaged or dirty customer media will shorten MOD life and should not be reused. Carefully slide open media window and inspect. 4) Avoid leaving media in MOD for long time periods since dust and dirt migrate into the MOD and media; MOD life shortened. 4) If media manually removed from MOD using hole in front bezel then cycle power to reset mechanism BEFORE attempting to insert next media. Instances where archiving stops and message in error log indicates Failed Saved Exam. Paused xxxx. (where xxxx is exam number) can oftentimes be fixed through software and usually does not indicate bad MOD. See Error 10191 Failed Save Exam. Paused in Problem/Solution DataBase (PSDB) for fix details. CDT 1/08/2007.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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