GE Healthcare · CTLightSpeedVCTBrightSpeed24464424465211259139
LightSpeed 4.X - GRE
Symptom
Warning pop-up appears on screen with Tube identity advisory. See Long Description for complete text of message. ! Attention An unrecognized X-Ray tube has been installed on the system. - GE Medical Systems cannot assure that the system performance will conform to specifications. - Advisory messages will be posted to the operator about an unrecognized tube during tube warm-up, during Fast Calibration, and in the dose report.
Error message
Error: 244644 Tube identity advisory: Advisory messages will be posted to the operator about an unrecognized tube during system startup, during tube warm-up, during Fast Calibration, and in the dose report. See LD for more details Sat Jun 17 10:21:57 2006 Error: 244644 Host: jfkct2 Process: fwmgr File: tubeApprovalPopupMgr.cxx Line: 329 Tube identity advisory: Advisory messages will be posted to the operator about an unrecognized tube during system startup, during tube warm-up, during Fast Calibration, and in the dose report. Error: 244652 Failure to get the tube approval information. Return status = 11259139. Fri Aug 11 21:11:50 2006 Error: 244652 Host: esls Process: fwmgr File: tubeApprovalPopupMgr.cxx Line: 200 Failure to get the tube approval information. Return status = 11259139. If the above error happens after the HP CPU was recently replaced please refer to the following Resolution. Click here
Applies to
- Models
- LightSpeed, VCT, BrightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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