LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
System will not scan helical images Troubleshooting 1) Check the VDARC /var/log/messages: rsh darc cat /var/log/messages Dec 6 11:08:47 darc recon_control[2717]: FILE: recon_control_cb.cxx, LINE: 397. Lost connection with IG. fd: 44 Dec 6 11:08:54 darc data_restore: ERROR: Checksum mismatch for view 1241 expected:0xc32731e, got 0xc32741e, file = md as_intf_object.cxx, line = 370 Dec 6 11:09:05 darc last message repeated 3 times Dec 6 11:09:07 darc data_restore: ERROR: Sender thread failed sending view data file = sender_thread_object.cxx, line = 634 Dec 6 11:09:07 darc data_restore: ERROR: Sender thread failed sending view block header file = sender_thread_object.cxx line = 693 So far the above points to scan files corruption 2) An indication to DARC software corruption is IG0 in the errors. The VDARC assigns the IG's starting with IG1. IG0 is not present in the configuration.
Error message
Error: 290009001The scanfile does not have enough views to make requested images. See LD Error: 290009001The scanfile does not have enough views to make requested. Tue Dec 6 11:07:48 2005 Error: 290009001 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 2684 The scanfile does not have enough views to make requested images. exam/series/scan = 60/2/1 expected number of images = 12 created number of images = 0 max number of images = 12 scan completed = 1
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Component
- 5114523-2 Westville VDARC - Computer, Data Acquisition Recon Control (equivalent to 5114523) See long description for details Part #: 5114523-2 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 2.43 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer, Data Acquisition Recon Control - Ed 2 FRU: Yes Status: Orderable Comments: **FE Assist** applies to CT Not Pet systems. If no stock is available order a Jarrell Darc 5159833 to replace a Westville, you MUST also order p/n 5193989 software release 06MW29.7 or LATER , and perform a LFC. See Service note SN06101010A.(2/12/07 212001261) ** Second Opinion ** Reload darc OS & APPS. For reasons unknown darc SW gets corrupt. DARC failures in system that are caused by noisy p/s fans should have a PQR written to part. IP network address should not be changed unless hospital network is on the same IP subnet. Make sure the proper DARC is ordered to match DAS/Slipring. Possible reload of DARC may fix issues. Added per ECR 2016469, this part is forward backward compatible replacement for 5114523-2. Do not use 5114523 to replace 5114523-2. ms13452 050921 Part #: 5114523 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Computer, Data Acquisition Recon Control - VDARC FRU: Yes Status: Orderable
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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