Customer unable to scan with Bus voltage is present while Backup Contactor pilot relay indicates a de-energized state.

Symptom

Error message

Error: 214080 HVDC Bus voltage is present while Backup Contactor pilot relay indicates a de-energized state. Gentry I/O relays K251 and K245 are energized . HVDC Bus voltage : 35 Mon Mar 27 09:40:09 2006 Host : OBC Error: 214080 File: OBC diag HW Checks.c 1.36 Line: 297 Function: Diagnostics XRAY GENERATION : HVDC Backup Contactor Intlk Test Name: HV Backup Times UniqueID: 738 Iteration : 1 Exec Level: Hard Time : 24294 Error Type: Hardware HVDC Bus voltage is present while Backup Contactor pilot relay indicates a de-energized state. Gentry I/O relays K251 and K245 are energized . HVDC Bus voltage : 35 Genty I/O address FFAFBFH Bit: D4 Expected : 1 Actual : 0 May also see the following error in gesyslog: Mon Aug 16 14:39:13 2004 Error: 183182 Host: OBC Process: Generator File: gen rotor.c 1.39 Line: 498 Function: SYSTEM POWER CONTROL : HVDC Control Scan: 1935/1/1 Type: Axial Exception Level: Pri/Most Severe Time: 14:39:13:450 Log Series: 45 I/O board pilot relays are closed. PDU pilot relay not energized. BCSTAT = 0 HVDC Rail voltage = 195V Gentry I/O address: FFAFBFH Bit: D4 Expected: 1 Actual: 0 This error is flagged by the OBC Process: Generator on the HVDC Control during High V

Applies to

Models

HiSpeed

Product

HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Area

CT

Related GE Healthcare CT issues

• LightSpeed 4.X - GRE
• Phantom Holder is bent, broken, cracked, or damaged
• LightSpeed 3.X (Ultra, Plus, QX/i) - GOC2
• LightSpeed 5.X (60kW)
• LightSpeed 5.X (60kW)
• Keyboard is not typing the characters correctly