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GE Healthcare · CTHiSpeed18390814756399903984439453

Scanner Hardware Stopped Scan message when an axial or helical scan is attempted at speeds of .8 or 1 second

Symptom

Scanner Hardware Stopped Scan message when an axial or helical scan is attempted at speeds of .8 or 1 second See long description Scanner Hardware Stopped Scan message appears to operator whenever an axial or helical scan is attempted at 0.8 or 1.0 second scan speed with error 183908 Axial velocity ACCEL tracking fault posted in the gesyslog. Slower scan speed scans above 1.0 sec would still work ok. It was also noted that the gantry axial motor current stats were logging higher values than in previous days.

Error message

Error: 183908 Axial velocity ACCEL tracking fault See the Long Description for the full error code Mon Aug 27 09:12:45 2007 Error: 183908 Host: STC Process: Axial File: ax_error.c Line: 1114 Function: AXIAL CONTROL : Axial Servo Control Loop Scan: 14756/2/1 Type: Helical Exception Level: Pri/Most Severe Time: 09:12:45:860 Log Series: 363 Axial velocity ACCEL tracking fault. current: commanded = 39990 mA current: D/A measured = 39844 mA PDU measured = 39453 mA (HW/SW Error: Retry Rx to verify probable Axial Driver or. Axial Encoder hardware problem.)

Applies to

Models
HiSpeed
Product
HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Component
46-327176G2 Axial Drive Motor used on HSA, CTi and 1.X (Large) LightSpeed gantry - NOT for 2.X or newer See Long Description for info and picture 46-327176G2 Axial Drive Motor used on HSA, CTi and 1.X (Large) LightSpeed gantry - NOT for 2.X or newer Part #: 46-327176G2 Part Type: GP REPAIRABLES Part Weight: 68.63 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: AXIAL DRIVE MOTOR W/EMC FILTER PLUG FRU: Yes Status: Orderable FLS - FE: PLEASE READ SERVICE NOTE # 1356 REGARDING BRUSH REPLACEMENT. BRUSH PART NO. IS2102012. MBELL 11/94 ---------------------------------------------------- 4/2/03- PEERLESS CAN NO LONGERSUPPLY. PULLY HUB IS NO LONGER AVAILABLE PER BONNIE O'CONNOR. MS12464 3/2004- PEERLESS CAN BUILD IF WE SUPPLY PULLEY HUB TO THEM (P/N 46-296157P1), AS BDIREQUIRES 100 PC MIN BUY. MS12464 INFO FOR POOL BUILD: PCN # 161803 CHANGED FRU LEVEL FROM 46-296158P1 (MOTOR ONLY) TO 46-327176G2 (MOTOR + PULLEY). PCN 189289 46-327176G1 REPLACED BY G2 PERPCN 189289. MS4636 2/9/95
Area
CT

Full cause & step-by-step resolution

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