Scanner Hardware Reset Failed
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 183166 KV board READ bus error See LD for complete error Mon Jun 19 07:13:53 2006 Error: 183166 Suite: CT01 Host: OBC Process: Control File: Method: No Method Line: 81 Function: XRAY GENERATION : KV Loop Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Soft Time: 518 Log Series: 2 KV board READ bus error, hardware address = 0xffcff1 Error: 183172 I/O board READ bus error See LD for complete error Mon Jun 19 07:24:49 2006 Error: 183172 Suite: CT01 Host: OBC Process: Control File: Method: No Method Line: 64 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Soft Time: 552 Log Series: 17 I/O board READ bus error, hardware address = 0xffafa3 Error: 178574 The following controllers STC/ETC/OBC failed to report initialization status in 120 seconds See Long description for error code variations Sun Nov 27 14:18:24 2005 Error: 178568 Suite: SBCT Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to ETC in 10 seconds ------------------------------------------------------------- Wed Sep 8 06:20:02 2004 Error: 178568 Host: cmls Process: fwmgr File: NBSSocket.c Line: 388 Func
Applies to
- Models
- HiSpeed
- Product
- HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 46-297889G5 Heurikon CPU board 46-297889G5 Heurikon CPU board used in HSA and CTi OBC, STC and ETC Part #: 46-297889G5 Part Type: GP REPAIRABLES Part Weight: 1.36 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: RP1.3 (WITH GEMS LAN CARD COMPATIBLE EPROMS) FRU: Yes Status: Orderable
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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