GE Healthcare · CTLightSpeed260004000500402600010223494926000402050015
Scan aborts with CCB communications error
Symptom
Scan aborts WITH Communications with the CCB sub-system has not been established. Scan aborts WITH Communications with the CCB sub-system has not been established
Error message
Error: 260004000 Collimator firmware object: Lost communications with controller GCAN error sending message = 5. See Long Description for Details. Error: 260004000 Host: OBC Process: Collimator File: ss_comm.c Line: 329 Function: SYSTEM COMMUNICATIONS : Rotating Controller I/F Bus Scan: 9553/3/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 14:37:12:150 Log Series: 377 Collimator firmware object: Lost communications with controller GCAN error sending message = 5. On different software version, the error may look like: Fri Feb 10 16:47:32 2006 Error: 260004000 Host: OBC Process: Collimator File: ss_comm.c Line: 329 023 Function: SYSTEM COMMUNICATIONS : Rotating Controller I/F Bus Scan: 50040/1/0 Type: None/Unknown Line: 374 Exception Level: Secondary Time: 16:47:32:525 Log Series: 491 Collimator firmware object: Lost communications with controller GCAN error sending message = 5. Error: 260001022 Communications between the CCB sub-system and OBC have been lost. Attempting to establish communications See long description for full error Fri Feb 10 14:15:14 2006 Error: 260001022 Host: OBC Process: HOP File: hop_init_state.c Line: 249 Function: No System Function Reported Sc
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2159578-3 collimator control board used on 1X/2X/3X/4X/5X See Long description for details Part #: 2159578-3 Part Type: GP CONSUMABLES Part Weight: 2.18 LBR Repairable: No Returnable: No Hazardous Material: N Description: COLLIMATOR CONTROL BOARD FRU: Yes Status: Orderable Comments: Not Available
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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