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GE Healthcare · CTLightSpeed244640

LightSpeed 5.X (60kW)

Symptom

Scan Hardware is not available message appears on the monitor WHEN clicking Tube Warm-up. Scan Hardware is not available message appears on the monitor WHEN clicking Tube Warm-up

Error message

Error: 244640 HARD RESET through serial connection failed. some controllers(TGP, ORP) do not response to ping. Fri Aug 19 08:11:03 2005 Error: 244640 Host: oxls Process: fwmgr File: fwmgr_fw_if.cxx Line: 370 HARD RESET through serial connection failed. some controllers(TGP, ORP) do not response to ping.

Applies to

Models
LightSpeed
Product
LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Component
5133765 GDAS Power Supply Upgrade Kit: to Astec Power Supplies See the LD for FEMC part comments 5133765 GDAS Power Supply Upgrade Kit Part #: 5133765 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: GDAS Power Supply Upgrade Kit: to Astec Power Supplies FRU: Yes Status: Orderable This part is Service replacement Kit for GDAS power supplies 2330352-4 and 2330352-3. Single kit will replace BOTH analog and digital power supplies at same time. ms13452 050420 Note: (1/2/06 SMF) Comments from Dennis L.Badgerow, The Kit is shipped in a box the size of an x-ray tube, only weighs 110 lbs but is really big should ship directly to the site if possible. Next, the directions say one FE for two hours, it took two FE's nearly five hours with no interruptions.
Area
CT

Full cause & step-by-step resolution

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