Cold Head Cycling Is Disabled During Scan.

Cold Head Cycling Is Disabled During Scan. The system is an OpenSpeed running HFO3 M4 software. Coldhead cycling is disabled, so the 2 stage coldhead runs during scanning. There are SHEM communication errors in the /usr/g/service/log/tcuErrors log. I can telnet between the SHEM and the system, so it looks like network connection is good. The MAGNET_MONITOR_IP line is configured with the SHEM IP address in /etc/hosts on the MR. Ran /MVServe/bin/Net_Config on the SHEM. Looks OK. See long description for more info: /usr/g/service/log/tcuErrors log: 12/23/2003 11:49: PMHost.cc:476 CH Status unchanged: Previous Status = Communication Fail, Current Status = Communication Fail 12/23/2003 11:51: PMColdHead.cc:29 Comm with SHeM failed errors in gesys log: Tue Dec 23 12:17:25 2003 Error: 2225113 Host: lx-mr Process: NSP File: HPC_PORT_ID:hpc_change_state Line: 40 ColdHead switching not enabled during scan. HPC was told to initiate a scan with the ColdHeads on. Image degradation is likely while this condition remains. {sdc@lx-mr}[1] getver Hostname : lx-mr Build number for MrpApps is HFO3.29I_M4_0320.a Build number for PostSdC is HFO3.29I_M4_0320.a Build number for cclass is HFO3.29I_M4_0320.a Build number for driverSupport is HFO3.29I_M4_0320.a Build number for insite is HFO3.29I_M4_0320.a Build number for install is HFO3.29I_M4_0320.a Build number for os_cd is 6_15.4.a Build number for pc is HFO3.29I_M4_0320.a MR Software release: H.F.O.3.0320a