LightSpeed 4.X - GRE
Symptom
Lost control of trackball on operator console during image viewing. OS Kernel aborts and crashes Linux. See Long Description for more Details Lost control of trackball on operator console during image viewing with Error: kernel: keyboard.c: can't emulate rawmode for keycode 272, 273, or 274, then OS Kernel aborts and crashes Linux. [insite@ct01 config]$ tail -420f /var/log/messages Nov 22 13:07:31 ct01 kernel: keyboard.c: can't emulate rawmode for keycode 273 Nov 22 13:07:36 ct01 last message repeated 59 times Nov 22 13:07:37 ct01 kernel: keyboard.c: can't emulate rawmode for keycode 272 Nov 22 13:07:37 ct01 last message repeated 3 times Nov 22 13:07:37 ct01 kernel: keyboard.c: can't emulate rawmode for keycode 274 Nov 22 13:07:41 ct01 last message repeated 7 times [insite@ct01 log]$ egrep "can't|data|error|fail|hard|panic|retry|soft" /var/log/messages* | more /var/log/messages .1:Nov 22 13:55:57 ct01 kernel: keyboard.c: can't emulate rawmode for keycode 273 /var/log/messages.1:Nov 22 13:56:08 ct01 kernel: keyboard.c: can't emulate rawmode for keycode 272 Other Issues seen when this error is found in message log: System takes a long time booting up and is sluggish after the boot up.
Error message
kernel: keyboard.c: can't emulate rawmode for keycode 274 insite@ct01 config]$ tail -420f /var/log/messages Nov 22 13:07:31 ct01 kernel: keyboard.c: can't emulate rawmode for keycode 273
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2376564 USB adapter --old-- used with HP computer. Adapter is NOT needed with new USB Trackball. USB trackball ONLY is 2399753 but if you presently have the adapter you must order the USB trackball UPGRADE KIT 5399753 See LD for more info and pictures old 2376564 USB adapter For trackball used with HP computer, you can now order a USB trackball that does not need this adapter. Part number for USB trackball ONLY is 2399753 but if you presently have the adapter you must order the USB trackball UPGRADE KIT is 5399753 Below picture shows HP using adapter. Below picture shows HP WITHOUT adapter Part #: 5399753 See info below in BLUE for Trackball ONLY Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Kit -USB Trackball and bulkhead with USB cable FRU: Yes Status: Orderable Comments: Added per EMC2 RSPL, ms13452 041201 ms13452 Below is trackball ONLY Part #: 2399753 Part Type: GP CONSUMABLES Part Weight: -67999.32 LBR Repairable: No Returnable: No Hazardous Material: N Description: TRACKBALL - 3 BTTN USB for GRE FRU: Yes Status: Orderable Comments: Added per VCT RSPL, ms13452 041201 Included in FMI 25359, ms13452
- Area
- CT
Full cause & step-by-step resolution
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