Scanner Hardware Reset Failed
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 178587 Failed to read charaterization file See Long Description for more details Error: 178587 Host: ct01_sbc Process: fwmgr File: Characterization.c Line: 455 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Failed to read charaterization file 10 -/usr/g//fw/char/LargeSp.char size expected 1452 read 0 File name will vary depending on which file is not read
Applies to
- Models
- HiSpeed
- Product
- HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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