LightSpeed 5.X (60kW)
Symptom
Clicking End Exam shuts down CT See Long Description for Details. Clicking End Exam shuts down CT with Error: 210000454 Info: database checkpoint was performed for exam 748 Error: 200002352 A HOST_SHUTDOWN was initiatied by the death of scanRx Error: 200001808 Ecomm internal error detected (internal database error) The customer originally complained that the system shutdown when they moved the table (getting the patient off), but after troubleshooting it was found that every time End Exam is clicked the system would shut itself down. They just happen to be hitting End Exam right before they went to take the patient off the table. Below is the error string. Mon Nov 28 10:52:25 2005 Error: 200109110 Host: kmcct2 Process: scanRx File: UIRx.cxx Line: 9857 Function: Data Acquisition : OC Processing End: Prospective Exam: 748 : Protocol: 1.1 Series: 1 : Scans: 1 : Images: 1 (Scout) Series: 2 : Scans: 15 : Images: 30 : PMRSeries(0) Mon Nov 28 10:52:25 2005 Error: 210000454 Host: kmcct2 Process: dms File: Initialize.cxx Line: 913 Info: database checkpoint was performed for exam 748. Mon Nov 28 10:52:30 2005 Error: 200002352 Host: kmcct2 Process: cupMonitor File: ssProcStop.c Line: 1065 A HOST_SHUTDOWN was initiatied by the death of scanRx. Mon Nov 28 10:52:30 2005 Error: 200001808 Host: kmcct2 Process: graphicRx File: ecommL_callback.c Line: 107 Ecomm internal error detected (internal database error).
Error message
Error: 200002352 A HOST_SHUTDOWN was initiatied by the unexpected termination of scanRx. See long description for complete error Error: Fri Jan 19 16:02:31 2007 Error: 200002352 Host: act8 Process: cupMonitor File: ssProcStop.c Line: 766 A HOST_SHUTDOWN was initiatied by the unexpected termination of scanRx. Mon Nov 28 10:52:30 2005 Error: 200002352 Host: kmcct2 Process: cupMonitor File: ssProcStop.c Line: 1065 A HOST_SHUTDOWN was initiatied by the death of scanRx. Error: 200001808 Ecomm internal error detected (internal database error). See LD for complete error Mon Nov 28 10:52:30 2005 Error: 200001808 Host: kmcct2 Process: graphicRx File: ecommL_callback.c Line: 107 Ecomm internal error detected (internal database error).
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 04MW44.9 for all LightSpeed systems with GRE/Xtream consoles (QXi, PLUS, ULTRA, LS16, PRO 16, RT)(1.X, 2.X, 3.X, 4.X, 5.X) Open Long Description for details. 04MW44.9 for all LightSpeed systems with GRE/Xtream consoles (QXi, PLUS, ULTRA, LS16, PRO 16, RT)(1.X, 2.X, 3.X, 4.X, 5.X) 04MW44.9A signifies Patch A has been loaded on a HP60 system. Class C Class M Application Software Set CD Part No. Ver. CD Label CD Part No. Ver. CD Label Set Part No. Apps. CD Part No Apps. CD Label showprods/ Service Desktop Intro. Date Comment 5135965 Supports Software 04MW44.9 on GRE/Xtream Class C For use on GRE/Xtream consoles on LightSpeed 5X Series H-Power 60/80/100 and MDAS-RT 5135966 Supports Software 04MW44.9 on GRE/Xtream Class M For use on GRE/Xtream consoles on LightSpeed 5X Series H-Power 60/80/100 and 5X MDAS-RT 5135967 5135962 Applications Disk 1 5135963 Applications Disk 2 5135964 DARC Applications Disk 2399296 Operating System, Ver 1.7.10 Disk 2399297 Serial Over LAN Disk 04MW44.9 May 2005 FMI 25351 For HP100, HP80, and RT Only The GRE Common Applications software supports multiple hardware configurations via a single software set. The new software version string has the following format: <software_label>.<G>_<T>_<D>_<R> The "software label" format is: YYLWxx.ZZ Where: YY = Year. For example 04. L = Location. M - Milwaukee, H - Hino, B - Beijing. Wxx = Fiscal Week. For example, W15. ZZ = Revision number for each build/reroll. Refer to Table B for an explanation of the <G>_<T>_<D>_<R> format. Table B Common Applications Sotware Naming Convention G = GANTRY TYPE T = TUBE TYPE D = DAS TYPE R = RECON HW TYPE H1 = LightSpeed 1.X P = Performix S4 = SDAS4 P = Pegasus H2 = LightSpeed 2.X, 3.X, 4.X O = OEM M4 = MDAS4 G = GRE HP = LightSpeed 5.X H = Hercules M8 = MDAS8 WB = LightSpeed 5.x RT M16 = MDAS16 QX = HighSpeed QXi G16 = GDAS16 The variables G, T, D, and R are generated dynamically based on the type of hardware configuration this software is installed on. The information for the dynamic part of the string is obtained from the INFO files which are located in /usr/g/config directory. An example string based on the above format is as follows: 04MW13.7.H2_P_M4_G The break down is as follows: This is 2004 software release at Milwaukee in Fiscal Week 13 with a revision number "7". The hardware configuration is "H2" gantry with "Performix" tube, "MDAS4", and "GRE" recon hardware. CDL Links: DIRECTION 2378261-100 GRE SOFTWARE INSTALLATION PROCEDURES Direction 2407441-100 Common Platform Q4 2004 Release Application Tips and Work-Arounds
- Area
- CT
Full cause & step-by-step resolution
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