Scanner hardware reset fails
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 244552 ETC controller has failed to reset See the long description for the full error code Wed Aug 24 06:48:26 2005 Error: 244552 Suite: C408 Host: SBC0 Proc: fwmgr File: HwSetUp.m 1.11 Method: hardReset Line: 416 The ETC controller has failed to reset Error: 178568 Failed to establish socket connection to ETC in 10 seconds Error: 178568 Failed to establish socket connection to ETC in 10 seconds. Sun Nov 27 14:18:24 2005 Error: 178568 Suite: SBCT Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to ETC in 10 seconds
Applies to
- Models
- HiSpeed
- Product
- HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 46-297889G3 Huerikon board..... 46-297889G3 Huerikon board..... 46-297889G3 Huerikon Board Part #: 46-297889G3 Part Type: Not Available Part Weight: 0.00 LBR Repairable: Not Available Returnable: Not Available Hazardous Material: N Description: Not Available FRU: No Status: Non Orderable Comments: FLS - FE: THIS IS HEURIKON BD FOR ZB SITES. GELS - FOR ZB AND ZC RELEASE .UPGRADABLE INTO 46-297889G5 THAT HAVE TO BEUSED AFTER RP1.3 FMI25178 OR FMI25179 ARE INSTALLED.SP11/94 DNA DU TO US CRISIS DO NOT RELEASE WITHOUT OLC AGREEMENT,PCB CPU HEURICON FOR ZB RELEASE
- Area
- CT
Full cause & step-by-step resolution
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