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GE Healthcare · CTHiSpeed245059650011056001

HiSpeed CTi 6.X with Octane and HSA Gantry

Symptom

FastCals abort on the Fourth Cal See Long Description with Errors: 97210, 245059 and 245065 Database error encountered due a corrupt sbc data base. Customer tried to scan a patient scout was ok but axial mode failed with Error: 97210 Database error encountered

Error message

Error: 245059 Error Encountered Communicating with Header Services Error: 245059 Suite: CT01 Host: SBC0 Process: scanmgr File: do_axial_complete.m 1.16 Method: do_axial_complete() Line: 387 Function: Data Acquisition : SBC Processing Scan: 65001/11/4 Type: Xray-on Axial Scan Seq: 1056001 Error Encountered Communicating with Header Services.

Applies to

Models
HiSpeed
Product
HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Software
6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1
Area
CT

Full cause & step-by-step resolution

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