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GE Healthcare · CTHiSpeed200002352178587

Customer was performing FastCal when power outage occured.

Symptom

Customer was performing FastCal when power outage occured. System would not come up to Apps and stay there. Several reboots allowed system to come up to apps but could not do a hardware reset

Error message

Error: 200002352 A HOST_SHUTDOWN was initiatied by the death of fwmgr. See LD for Full Error Error: 200002352 A HOST_SHUTDOWN was initiatied by the death of fwmgr. Tue Apr 10 07:02:22 2001 Error: 200002352 Host: ct01_sbc Process: cupMonitor File: ssProcStop.c Line: 1064 A HOST_SHUTDOWN was initiatied by the death of fwmgr.

Error: 178587 Failed to read charaterization file See Long Description for more details Error: 178587 Host: ct01_sbc Process: fwmgr File: Characterization.c Line: 455 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Failed to read charaterization file 10 -/usr/g//fw/char/LargeSp.char size expected 1452 read 0 File name will vary depending on which file is not read

Applies to

Models
HiSpeed
Product
HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Software
6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1
Area
CT

Full cause & step-by-step resolution

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