LightSpeed 2.X (Plus, QX/i) - Octane
Symptom
Scanner Hardware Stopped Scan HEMRC Errors See Long Description for more information. Scanner Hardware Stopped Scan message appears during Helical Scanning with the following Errors: 185553 (The HEMRC drive has detected a Line Loss - Alarm status: 20H. This occurs when the input power to the drive falls below 85% of the nominal Bus voltage) Possible causes: X-Ray tube stator , HEM-IT, HEMRC power supply 183318 (The HEMRC output current is out of 45.0 percent WARNING tolerance), Monitored state = 2 (2=Run state) Expected current = 2.748 A Actual current = 4.097 A. 183319 (The HEMRC output current is out of 55.0 percent MAXIMUM tolerance), Monitored state = 2 (2=Run state) Expected current = 2.748 A Actual current = 4.653 A. 183316 (The HEMRC failed to reach the Run speed in the allotted time), and 185548 (The HEMRC operating frequency is below the minimum value) Actual frequency: 106.973 Minimum frequency limit: 130.000 At Frequency signal: Inactive Expected: Inactive Rotor State = Transition
Error message
Error: 185548 The HEMRC operating frequency is below the minimum value. See Long Description for full error Error: 185548 Suite: CT01 Host: OBC Process: Diag Exec File: hemrc_manager.c 1.5 Method: gen_rotor Line: 859 Function: Diagnostics XRAY GENERATION : Tube Rotor Control Test Name: HEMRC Manual Unique ID: 50525 Iteration: 1 Exc. Level: Hard Time: 118336 Error Type: Hardware The HEMRC operating frequency is below the minimum value. Actual frequency: 219.172 Minimum frequency limit: 249.995 Error: 214214 The HEMRC failed to reach the Run speed in the allotted time Open LD to see an example Error: 214214 The HEMRC failed to reach the Run speed in the allotted time Error: 214214 Suite: CT01 Host: OBC Process: Diag Exec File: hemrc_manager.c 1.5 Method: gen_rotor Line: 852 Function: Diagnostics XRAY GENERATION : Tube Rotor Control Test Name: HEMRC Manual Unique ID: 50525 Iteration: 1 Exc. Level: Hard Time: 118328 Error Type: Hardware The HEMRC failed to reach the Run speed in the allotted time.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2203602 (replaces 2161307) HEMIT HV TANK used on CT/I (performix), HiSpeed QXi, LS1.X LS2.X, LS 3.X, LS4.X See Long Description for details Part #: 2203602 Part Type: GP REPAIRABLES Part Weight: 55.12 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: HEMIT HV TANK SPARE PART FRU FRU: Yes Status: Orderable Comments: ** FE ASSIST ** The HV adapter/Spacer part number 2171866 Kit that is included with the HV tanks But it is only used on older Highspeed Gantry due to the smaller bolt size. Refer to MI&CT ESERVICE NOTE SN07091114a for additional details. (212001261 21-Jan-2009) *** 2ND OPINION NOTES *** Take an exposure and listen to tank. If you hear an arcing sound most likely bad tank. Rotate Gantry so tank is upside down and take exposure. Listen for arcing. Turn off lights in room and check for a flash from the tank. Remove tank, set on floor on top of the lifting bracket. Make room quiet. Rock tank front to back and side to side, listen carefully. Any sounds, indicates a failure. Check tank for oil leaks Old FRU Compatible No Comments ct/i helio rspl Additional FRU Needed No Old FRU Scrapped No Old FRU Upgradable Yes Use on Hands No Use Demand History Yes Ultimate Prime 2203602 New FRU Backward Compatible Yes Old FRU Usable No Change Type Direct ECO Number 9999
- Area
- CT
Full cause & step-by-step resolution
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