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GE Healthcare · CTDiscovery260101006

Scanner Hardware Reset Failed.

Symptom

Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .

Error message

Error: 260101006 The DCB has failed to respond to an exception in the allotted time Mon Oct 15 9:36:44 2007 Error: 260101006 Host: orp Process: orp_subsys File: rcib_except_state.c Line: 269 Fri Sep 8 07:32:29 2006 Host : On-Board Rotating Processor Ermes # : 260101006 Exception Class : Soft Severity : Pri/Soft File : rcib_except_state.c Line# : 269 Function : No System Function Reported Scan Type : None/Unknown Scan: 0/0/0 The DCB has failed to respond to an exception in the allotted time. A reset of the controller may be required. Notification group number: 1 Notification group level: 8

Applies to

Models
Discovery
Product
Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Component
5266222 Console Intercom Prescribed Tilt Hub-GOC6 See long description. 5266222 Console Intercom Prescribed Tilt Hub-GOC6 Part #: 5266222 Part Type: GP CONSUMABLES Part Weight: 2.50 KGM Repairable: No Returnable: No Hazardous Material: N Description: Console Intercom Prescribed Tilt Hub-GOC6 FRU: Yes Status: OrderableComments: Per HDVCT RSPL, 212008898, 7/15/08.
Area
CT

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