GE Healthcare · MR

Non-HFO Magnet Monitor 3 Connectivity Issue Has Been Identified.MAC00012 PDS Alarm Stale LCC Magnet Data, No Updates for…

Non-HFO Magnet Monitor 3 Connectivity Issue Has Been Identified.MAC00012 PDS Alarm Stale LCC Magnet Data, No Updates for Four Days

Symptom

MAC00012 PDS Alarm Stale LCC Magnet Data, No Updates for Four Days. MAC00012 PDS Alarm Stale LCC Magnet Data, No Data Updates for Four Days. NOTE: The Digital Services (DS) Rules Engine detected this problem. This issue is only applicable when detected in this way, and should not be reused in Knowledge objects for normal reactive service.

Error message

MAC00012 PDS Alarm Stale LCC Magnet Data, No Updates for Four Days. MAC00012 PDS Alarm Stale LCC Magnet Data, No Data Updates for Four Days.

Applies to

Product
Magnet Monitor 3. Magnet Monitor 3 Magnet Monitor 3
Software
Magnet Monitor 3 Revision 1.62 Magnet Monitor 3 Revision 1.62. Magmon3 Software has been updated to Revision 1.62 to support new magnet model type LCC-RB 1.5T. See Attached Service Note DOC0689332 and Long Description for more details. This software revision is also compatible with all installed base GE magnets (S2 through S5, SX, CX, LCC, LCC300 & 7.0T). The part number and revision of Magmon3 (P/N 2394952) is not changing. Refer to the latest version of Service Note DOC0689332 at http://3.87.118.28/optec3/common/fmisn/sn.htm
Area
MR

Full cause & step-by-step resolution

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