System fails to reconstruct images.

Symptom

Error message

Error: 200600005 Can not enqueue retrospective image See long description for full error Thu Nov 8 07:36:22 2007 Error: 200600005 Host: gevct Process: retroRecon File: UIRxToRetroRequest.cxx Line: 2273 Can not enqueue retrospective image 16302/102/1 for scan 16302/2/1.

Error: 290009002 Error failed in opening file See long description for full error Mon Jul 9 17:34:45 2007 Error: 290009002 Host: darc Process: recon_control File: IsrUpdateCache.cxx Line: 153 Error failed in opening file. file name = /usr/g/queue/priority3_jobs/FCCC.3776.2.1177.1183997163.967569.pro_cine error msg = No such file or directory

Applies to

Models

BrightSpeed

Product

BrightSpeed Select, Delight Select or MERI Select Elite-16, Edge-8, Excel-4 HP_S_G16_G_HLT HP_S_G8_G_HLT HP_S_G4_G_HLT BrightSpeed Select or Delight Select (Hivalue Lite) 4/8/16 Slice Scanner BrightSpeed Delight Select Systems started to ship in first Quarter or 2009 with AIO (All in One) Console. AIO console uses HP8400 and NO DARC or IG's. Recon time is 6 FPS. If customer orders Fluoro option system requires one IG. The 16 FPS Upgrade in Not Available for Select systems. BrightSpeed Meri Select Systems ( Pancake Das ) started to ship in 3rd quarter of 2010, 4/8/16 Slice Scanner HiValue 16 Lite −−> BrightSpeed Elite Select HiValue 8 Lite−−> BrightSpeed Edge Select HiValue 4 Lite−−> BrightSpeed Excel Select BrightSpeed Select Scope: - 3.5MHu Solarix tube - JEDI 60 dc Lite - Modified NP Table Key Features: - 16x0.625mm(16x1.25) for Lite 16 - 8x1.25/8x2.5mm for Lite 4/8 - Rotation Speed: 0.8 s - Gantry: 2040mm width, 70cm Bore - Table: 1337@ISO-140mm scannable range - Recon: 3fps (w/o IG @ 2G Memory(4/8), 4G Memory(16)), optional: 6fps(w/ 1IG ) - Power: 42KW JEDI power See the attached Service Intro Planner for details Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

5147442 Jarrell DARC2, used ONLY on GOC4 with 16 SLICE MDAS or 4/8/16 slice GDAS - CT or PET 07mw and above software See Long Description for details. 5147442 Jarrell DARC2 , replaces 2362870-10 DARC - used ONLY on GOC3 or GOC4 with 16 SLICE MDAS or 4/8/16 slice GDAS -emc2 compliant Click here to see all available DARC part numbers Note: 5147442 replacement applies ONLY to CT and PET 07mw and above software, or CT 06mw29.7 Part #: 5147442 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Data Acquisition Recon Control, 2nd Generation FRU: Yes Status: Orderable Comments: Per Jarrell RSPL, 7/19/06, ms11892. ** FE Assist ** Must order software release 07MW11.10, p/n 5220443 (deployed by FMI 25389, p/n 5191771), and perform a LFC to support this FRU if system is not currently running sw rls 06MW29.7 (6/28/07 212001261) Part #: 2362870 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: DATA ACQUISITION & RECON CONTROL-GRE FRU: Yes Status: Orderable Comments: FLS - ADDED PER GRE RSPL 5.12.03 MS27898 DATA ACQUISITION & RECON USED ON H16 CONTROL-GRE MS13452 030519 RISK: SITE DOWN FREQEUNCY: LOW ROUTED TO RDC FOR REWORK PER UPCOMING PCN. MS12575 2/20/04 PDR REQEUSTED IM05 REQUESTED ## #** FE Assist ** applies to CT Not Pet systems. If no stock is available order a DARC II + ICOM replacement kit per the following * 5144058-500, 16 MDAS 16,8,4 GDAS DARC Replacement kit, JARRELL Direction 5194645-100 , you MUST also order p/n 5193989 software release 06MW29.7 or LATER, and perform a LFC. See Service note SN06101010A.(2/12/07 212001261)### *** 2ND OPINION NOTES *** Reload darc OS & APPS. For reasons unknown darc SW gets corrupt. RSE - If part fails due to a noisy fan please document this with a PQR GOC3 2362870-2 DARC for 4/8 slice MDAS Part #: 2362870-10 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Data Acquisition Recon Control, 16-slice MDAS and GDAS, 2U, EMC Ed2 Compliant FRU: Yes Status: Orderable Comments: added per EMC2 eco 2007993 as replacement for 2362870, ms13452 041015 ** FE Assist ** applies to CT Not Pet systems. If no stock is available order a Kit 5144058-500 : 16 MDAS 16,8,4 GDAS DARC REPLACEMENT KIT, JARRELL Refer to Dir 5194645-100, you MUST also order p/n 5193989 software release 06MW29.7 or LATER, and perform a LFC. See Service note SN06101010A.(2/12/07 212001261) *** 2ND OPINION NOTES *** DARC failures in system that are caused by noisy p/s fans should have a PQR written to part. IP network address should not be changed unless hospital network is on the same IP subnet. Make sure the proper DARC is ordered to match DAS/Slipring. DOA DARC should be opened and inspected for loose connections. added per EMC2 eco 2007993 as replacement for 2362870 ms13452 041015

Area

CT

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