LightSpeed 3.X (Ultra, Plus, QX/i) - GRE
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 182125 LAN Watchdog TIMEOUT with OBC or ETC (uuid 93, 193) (SW opening abort relay). See LD for full errors Mon Dec 6 22:19:33 2004 Error: 182125 Suite: CT01 Host: STC Process: Master Exc Handler File: exm_lan_wdog.c Method: No Method Line: 773 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 22:19:32:730 Log Series: 27 LAN Watchdog TIMEOUT with OBC (uuid 193) (SW opening abort relay). HW/SW Error: Did not receive LAN Watchdog message from OBC. (Last Wdog Probe Sent:1598546 Last Response Rcvd:1598350 (in Ticks)). Error could be for the ETC also Reference Thu Jan 12 09:54:50 2006 Error: 182125 Host: STC Process: Master Exc Handler File: exm_lan_wdog.c Line: 880 Function: No System Function Reported Scan: 440/4/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 09:54:50:615 Log Series: 247 LAN Watchdog TIMEOUT for uuid 93 (193=OBC; 93=ETC). HW/SW Error: Did not receive LAN Watchdog message. (Last Wdog Probe Sent:12320923 Last Response Rcvd:12320727 (in Ticks)). Error: 182105 LAN Watchdog TIMEOUT for uuid 93 (193=OBC; 93=ETC). See LD for error example. Tue Oct 25 22:34:14 2005 182105 3 CT01 STC Master Exc Hand
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - GRE Always 4 or 8 slice MDAS. H2_P_M4 H2_P_M8 LightSpeed 3.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 2.X and 4.X. Always has an MDAS4 or MDAS8 Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da Always has an MDAS4 or MDAS8 List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2113411 Table Power Supply 170 vdc used for elevation / tilt amp operation see long description for details 2113411 Table Power Supply 170 vdc used for elevation / tilt amp operation Part #: 2113411 Part Type: GP CONSUMABLES Part Weight: -61819.38 LBR Repairable: No Returnable: No Hazardous Material: N Description: 170 VOLT POWER SUPPLY FRU: Yes Status: Orderable
- Area
- CT
Full cause & step-by-step resolution
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