GE Healthcare · Nuclear MedicineInfinia11760

KANM Migration Test Issue

Symptom

KANM Migration Test Issue Issue Short Description

Error message

ERROR_GCU_AXIS_TRACKING_EMERGENCY (Error 1345)

ERROR_ECG_DEVICE_NORAV1200T_SETUP_FAILED, Error 11760

CT_ERROR_HIB_COMM (Error 6004) Source: CTServer.Tacq Message@Subsystem: TLT_6004@ERROR_MSG Detail: CT_ERROR_HIB_COMM:.:Error in HIB communication:.:1. Try again. 2. Perform system restart 3. Perform gantry reset.:.: Error in HIB communication:.:Trace:{0} OP.ERROR_MSG.default } TLT_6004 { SOURCE { ctserver } CATEGORY { Fatal } ROOTCAUSE { 1 } TEXT { "CT_ERROR_HIB_COMM:.:Error in HIB communication:.:1. Try again.\n2. Perform system restart\n 3. Perform gantry reset.:.: Error in HIB communication:.:1. Try again.\n2. Perform system restart\n 3. Perform gantry reset." }

Applies to

Models
Infinia
Product
Infinia HE4 Infinia II Hawkeye 4 & Infinia II GP (Infinia running Windows XP software) Infinia II Infinia II Acquisition System Infinia I Infinia I Acquisition System
Software
Infinia II 2.005.007.14 Infinia II 2.005.007.14 (Win2k) Infinia II Hawkeye 4 & GP 2.105.030.* (SP2) Infinia II Hawkeye 4 & GP 2.105.030.* (SP2) See SN43847 : P/N 5389346 Software kit - Infinia II GP & Hawkeye 4 SP2 SW Release 2.105.030.3 See Infinia CIS 5191823-100 Infinia II + Hawkeye 4 Imaging System Software version 2.105.030.0 See SN43877 : P/N5396109 Standalone Patch only - Infinia and Hawkeye4 SP2 Cumulative patch Ver. 2.105.030.5 P/N5395606 Software kit - Infinia and Hawkeye4 SP2 and eManual for spare part 2.105.030.5 See FMI40828 : (Suspended) P/N 5400788 Infinia and HWK4 SP2 2.105.030.0 and Cumulative Patch 2.105.030.6 See ITF 5410176-1EN P/N 5410198 Infinia and Hawkeye 4 SP2 Accumulative patch Ver. 2.105.030.9 See SN43914 ( FMI 40834 ) ITF 5419572-1EN Infinia Hwk4 SP2 Cumulative Patch Installation 2.105.030.10 P/N 5419735 Infinia II GP & Hawkeye 4 SP2 Cumulative Patch Ver. 2.105.030.10 See ITF 5430930-1EN Infinia II GP & Hawkeye 4 SP2 Cumulative Patch 2.105.030.11
Component
ASM001245 Infinia gantry Rotor Crate Assembly ASM001245 Infinia gantry Rotor Crate Assembly Part #: ASM001245 Part Type: GP CONSUMABLES Part Weight: 2.18 LBR Repairable: No Returnable: No Hazardous Material: N Description: ROTOR CRATE ASSY FRU: Yes Status: Orderable *Gantry Gantry Gantry
Area
Nuclear Medicine

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