GE Healthcare · CTHiSpeed
Customer is unable to perform manual reformat of images.
Symptom
Customer is unable to perform manual reformat of images. Customer is unable to preform manual reformat of images. When Viewer was pressed the reformat would start but then hang with no errors in log
Error message
Message on screen "Reformat is running and needs to be turned off" See Long Description Reformat is running and needs to be turned off. Customer gets this error when trying to run reformations. "Reformat is running and needs to be turned off" Clicking OK would bring up another box that stated that Reformat could not be closed
Applies to
- Models
- HiSpeed
- Product
- HiSpeed QX/i - GOC2 103L.5_HSQXIM4 103L.4_HSQXIM4 102L.1_HSQXIM3 HiSpeed QX/i - GOC2 Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types GOC2 List of softwares the product can run 103L.5_HSQXIM4 103L.4_HSQXIM4 - obsolete 102L.1_HSQXIM3 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 103L.5_HSQXIM4 for HiSpeed QXi with Console (GOC2 / Linux Pegasus computer) 103L.5_HSQXIM4 for HiSpeed QXi with Console (GOC2 / Linux Pegasus computer) 103L.5_HSQXIM4 for HiSpeed QXi with Console (GOC2 / Linux Pegasus computer) See FMI 25903 I Helios_H2_O2LESS_CLASSC_Product 09/21/2005 Helios ver 1104L.3 rel 1104L.3_H4.2CLASSC I Helios_CLASSMOC_Product 09/21/2005 CLASSMROOT ver 1204L.3 rel 1204L.3_H4.2CLASSM Class C is 2394897 Order the following P/N: 2401759 (6 pack) Class M is 2394898 Order the following P/N: 2401759 (6 pack) Software Collector 5115431 Recon Patch for GOC2 only 5123440
- Area
- CT
Full cause & step-by-step resolution
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