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GE Healthcare · MRSigna2223880

Application Software does not complete the boot process with TPS Download failure Due to VRE Configuration

Symptom

Can Not Boot Application Software With VRE Errors See Long Description 2249418 Host: LJP MR 01 Process: diagCoord File: mgdArp.c Line: 154 Task ID: 0x7effdf0 Time: 1689 Object: APS Exception Class: Unknown Function: Software/Firmware/Config: N/A Network problem detected. Check MGD subnet network configuration. arpResolve failed for IP 10.0.0.102, numTries 2, delay 100 ticks. status = -1. Or, 2223859 Host: ghmr002 Process: NSP File: TardisReset.cc Line: 469 Exception Class: Unknown Function: Recon: Data Acquisition The TPS Reset failed because of a VRE reset failure. Or; 2223860 VRE reset failed on ICN icn1 with MAC address XX:XX:XX:XX:XX:XX Or, 2223885 Host: hde-mr Process: logermes File: vreBmcUpCheck.pl Line: 251 Exception Class: Shutdown Function: Host: NSP System startup failed due to failure to communicate with the VRE!-> Extended Error: The system startup failure is caused by the failure to communicate with all configured ICNs. Please check that power is applied to all ICNs. Please check the Ethernet connections to all ICNs. You may also run all Ethernet and IPMI tests under VRE Communication Diagnostics to verify connectivity. As a last resort, VRE Configuration may be required to recover.

Error message

2223880 Reset TPS was not successful. Board Failure Status APS: Pass, SCP:Pass, AGP:Pass, VRE:Fail. see long Error: 2223880 Host: OVMRI1 Process: NSP File: TardisReset.cc Line: 491 Exception Class: Unknown Function: Host: NSP Reset TPS was not successful. Board Failure Status: APS: Pass, SCP: Pass, AGP: Pass,VRE: Fail. Extended Error : The MGD failed to start a TPS Reset. Either the serial connection to the MGD STIF Board is not working or the Ethernet connection from the Host to the MGD Hub is not working. Run the APS, AGP, and SCP Host Data path ping tests to check the Ethernet connections. Run the APS, AGP, and SCP Board Level Diagnostics to check the SCSI Serial Expansion. The STIF Board serial connection is not tested. If both sets of diagnostics pass but yet the TPS Reset still fails then please closely inspect the serial connection between the SCSI Serial Expansion and the MGD STIF Board. APS, AGP, and SCP Board Level Diagnostics included. VRE failure can sometimes trigger the failure of MGD boards. Failure of SCP with APS/AGP board can be a indicator on the failure on respective board. On APS,SCP,AGP failure run the Board Level Diagnostics to conform the status.

Applies to

Models
Signa
Product
Signa HDxT This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software. This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software.
Software
15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
Area
MR

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