BrightSpeed HPower, Delight, Velocity or MERI HPower
Symptom
Clicking End Exam shuts down CT See Long Description for Details. Clicking End Exam shuts down CT with Error: 210000454 Info: database checkpoint was performed for exam 748 Error: 200002352 A HOST_SHUTDOWN was initiatied by the death of scanRx Error: 200001808 Ecomm internal error detected (internal database error) The customer originally complained that the system shutdown when they moved the table (getting the patient off), but after troubleshooting it was found that every time End Exam is clicked the system would shut itself down. They just happen to be hitting End Exam right before they went to take the patient off the table. Below is the error string. Mon Nov 28 10:52:25 2005 Error: 200109110 Host: kmcct2 Process: scanRx File: UIRx.cxx Line: 9857 Function: Data Acquisition : OC Processing End: Prospective Exam: 748 : Protocol: 1.1 Series: 1 : Scans: 1 : Images: 1 (Scout) Series: 2 : Scans: 15 : Images: 30 : PMRSeries(0) Mon Nov 28 10:52:25 2005 Error: 210000454 Host: kmcct2 Process: dms File: Initialize.cxx Line: 913 Info: database checkpoint was performed for exam 748. Mon Nov 28 10:52:30 2005 Error: 200002352 Host: kmcct2 Process: cupMonitor File: ssProcStop.c Line: 1065 A HOST_SHUTDOWN was initiatied by the death of scanRx. Mon Nov 28 10:52:30 2005 Error: 200001808 Host: kmcct2 Process: graphicRx File: ecommL_callback.c Line: 107 Ecomm internal error detected (internal database error).
Error message
Error: 200002352 A HOST_SHUTDOWN was initiatied by the unexpected termination of scanRx. See long description for complete error Error: Fri Jan 19 16:02:31 2007 Error: 200002352 Host: act8 Process: cupMonitor File: ssProcStop.c Line: 766 A HOST_SHUTDOWN was initiatied by the unexpected termination of scanRx. Mon Nov 28 10:52:30 2005 Error: 200002352 Host: kmcct2 Process: cupMonitor File: ssProcStop.c Line: 1065 A HOST_SHUTDOWN was initiatied by the death of scanRx.
Applies to
- Models
- BrightSpeed
- Product
- BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 09BW35.11 For BrightSpeed Meri, Discovery CT590 RT and Optima CT580 See Long Description 09BW35.11 For BrightSpeed Meri, Discovery CT590 RT and Optima CT580 Note: Installed base systems with 09BW35.11 will be upgraded to 10BW06.5 by FMI after 10BW06.5 cut in manufacturing {ctuser@ct01}[2] check_config sw_hw_string: 09BW35.11_SP1-2-1.HP_P_ P16 _G_GMV P16 = Pancake Das sw_hw_string: BSD Elite: 09BW35.11_SP1-2-1.HP_P_P16_G_GMV BSD Elite Select: 09BW35.11_SP1-2-1.HP_S_P16_G_HLT {ctuser@anonymous}[1] swhwinfo -console TRUE_IN_ONE <-- Console type identification Software Collector Version 09BW35.11 p/n 5380493 (Orderable at Coakley) OS: 5372915 CTT 6.3.10 Application: 5372914 09BW35.11 Service Pack 1-2-1: 5393041 5372916 - Class C (Tab# 182) 5372917 - Class M (Tab# 182) Additional details: Discovery CT590 RT (16 slice CT for Oncology) Optima CT580 RT (8 slice CT for Oncology) Optima CT580 W (16 slice Radiology CT for Bariatric and Interventional, etc.)
- Area
- CT
Full cause & step-by-step resolution
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