GE Healthcare · CTLightSpeed290010005290009009
LightSpeed 5.X (80/100kW)
Symptom
Message popped-up on screen "Reconstruction process has stopped, scanning is possible but no images will be made"
Error message
Error: 290010005 Socket error: socket is terminated because IG dies (error text varies) See Long Description for error examples. Tue Mar 16 10:40:09 2004 290010005 darc data_restore request_object.cxx 503 Socket error: socket is terminated because IG dies Fri Nov 16 19:22:57 2007 Error: 290010005 Host: darc Process: data_restore File: request_object.cxx Line: 556 Socket error: socket event from IG Error: 290009009 Image failed due to: IG Lost Connection Tue Nov 7 11:38:44 2006 Error: 290009009 Host: darc Process: recon control File: ImageSetRequest.cxx Line: 5348 Function: Image Generation : SBC Processing Image failed due to: IG Lost Connection. Number of retry so far: 0. IG node: x
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (80/100kW) LightSpeed 5.X (80/100kW) ~ Use with both MDAS and GDAS ~ GRE Console HP_H_G16 HP_H_M16 HP_O_M16 LightSpeed 5.X (100kW) GDAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5147443-2 Jarrell IG for NON VCT systems (replaces 5147443 ). See long description for details Part #: 5147443-2 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Jarrell GRE IG with RAC rev.D or Higher FRU: Yes Status: Orderable Comments: Per ECR 2040301 (Part of Jarrell NPI), 212008898, 3/8/07. **FE Assist** applies to CT but not PET systems. Must order software release 07MW11.10, p/n 5220443 (deployed by FMI 25389), and perform a LFC to support this FRU if system is not currently running sw rls 06MW29.7 or 07MW11.10 (8/16/07 212001261) 212008041 12/03/2007 15:23 GMT Part #: 5147443 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Image Generation, 2nd Generation FRU: Yes Status: Orderable Comments: Per Jarrell RSPL, 7/19/06, ms11892. ** FE Assist ** If ordering this Jarrell IG to replace a Westville IG 2362872 must also order a 5127222-2 Shielded Network cable and replace the existing one on your system Plus, must order software release 06MW29.7, p/n Part #: 5193989 and perform a LFC. (12/8/05 212001261
- Area
- CT
Full cause & step-by-step resolution
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