GE Healthcare · MRExcite222385122238492223817

Application Software does not complete the boot process with TPS Download failure, due to MGD chassis power switch is of…

Application Software does not complete the boot process with TPS Download failure, due to MGD chassis power switch is off.

Symptom

Application Software does not complete the boot process with TPS Download failure

Error message

2223851 Reset TPS was not Successful. errno 11 -> 2223851 1 MROC_OC0 NSP TardisReset.cc 471 Reset TPS was not successful. errno : 11-> Note: The extended log below can be viewed from the Service Browser with the Service Key installed. Pull up the GE System log under the Error Logs tab. If there is an extended log available, the error number will be a hyperlink. Clicking on it will reveal the extended log below. 2223851 ERROR: EM_mrNSP_ITLink_RESET_FAILED Reset TPS was not successful. errno : %d Extended Error: The MGD failed to start a TPS Reset. Either the serial connection to the MGD STIF Board is not working or the Ethernet connection from the Host to the MGD Hub is not working. Run the APS, AGP, and SCP Host Data path ping tests to check the Ethernet connections. Run the APS, AGP, and SCP Board Level Diagnostics to check the SCSI Serial Expansion. The STIF Board serial connection is not tested. If both sets of diagnostics pass but yet the TPS Reset still fails then please closely inspect the serial connection between the SCSI Serial Expansion and the MGD STIF Board.

2223849 AGP, SCP, APS EPROM power-up boot failed

2223817 TPS is Not Responding. Please Reset TPS Wed Apr 28 16:

Applies to

Models
Excite
Product
Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
Software
11.1 For product 1.5T Excite only. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
Area
MR

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