GE Healthcare · CTLightSpeedVCT290009009290012012290012014
LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
Customer complains that image recon time is slower than normal.
Error message
Error: 290009009 Image failed due to: IG error: PROCESSING_ERROR Tue Apr 19 12:44:49 2005 Error: 290009009 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 3968 Function: Image Generation : SBC Processing Image failed due to: IG error: PROCESSING_ERROR. Number of retry so far: 1 Error: 290012012 Error from VRAC See Long Description for full error Fri Apr 3 15:19:31 2009 Error: 290012012 Host: ig3 Process: image_generation File: VRACInterface.cpp Line: 483 Error from VRAC BP1, BP2, BP3 Projection Memory 0,1.2 Parity Errors found in the IG or VIG messages log See Long Description for complete error and location. BP1, BP2, BP3 Projection Memory 0,1,2 Parity Errors rsh darc > rsh ig1 > cd /var/log > cat messages | grep Error Mar 8 11:28:08 ig1 kernel: vrac: command status error: BP1 Projection Memory 1 Parity Error Mar 8 11:28:08 ig1 kernel: vrac: command status error: BP1 Projection Memory 2 Parity Error In the above example, the errors could be BP1, BP2, or BP3, and Memory 0,1,2 Error: 290012014 Warning: BP start failure See LD for details Mon Nov 5 15:36:50 2007 Error: 290012014 Host: ig3 Process: image generation File: Bp3dVRAC.cpp Line: 201 Warning: BP start fa
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Component
- 5114536-11 (replaces 5114536-10) Scan Disk Array, Hard drive with mounting sled, Seagate ST37345LC FW001 See Long Description Part #: 5114536-11 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Scan Disk Array, Hard Drive with mounting sled, Seagate ST373455LC Firmware Revision 001 FRU: Yes Status: Orderable Comments: Per ECR 2049162, 212008898, 10/25/07. This part replaces 5114536-10. See the attachment for further details. Part #: 5114536-10 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Scan Disk Array, Hard drive with mounting sled, Seagate ST373454LC Firmware 002 FRU: Yes Status: Orderable Comments: Added per VCT RSPL, ms13452 041216 __Set as Critical Part for Product CT_VCT, ms04278, 05Oct14 See this link to service note for details this part being obsolete and changed up to 5114536-11 : http://www.ct.med.ge.com/tech_pubs/2360027/sn/SN07102512a.pdf
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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