Defective SGA Power Supply Control Board.
Symptom
Unable to Scan with SGA Power Supply UnderVoltage Fault See Long Description All HFA-S Lite gradient amplifiers are showing UV or undervoltage on power up, and there are undervoltage errors in the log (see below for error messages) and the system won't scan. Also HFA-S Lite Power Supply (PS-Lite2) is showing UV for all three axes. Cycling complete system power doesn't help. Fri Jan 25 15:04:37 2008 2252245 IMIMDLMR2 NSP SCP:CanLinkHWO 812 Exception Class: Unknown Severity: Unknown Function: Peripherals: Communications PSD: Unknown Coil: Unknown Scan: -1/-1 Network Management Recovery detected on the CAN network. The node reset and recovered. Recovered Node is Master Gradient. Fri Jan 25 15:04:43 2008 2244857 IMIMDLMR2 NSP SCP:Grad 746 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 The GP is reporting SGA Power Supply Power Off Fault.-> Fri Jan 25 15:04:51 2008 2244862 IMIMDLMR2 NSP SCP:Grad 3125 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 The GP is reporting a SGA Power Supply Under Voltage Fault.-> Fri Jan 25 15:04:52 2008 2244607 IMIMDLMR2 NSP SCP:Grad 3142 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 The GP reported multiple SGA Power Supply UnderVoltage Faults.->
Error message
2244607 The GP reported mutiple SGA Power Supply UnderVoltage Faults. same as 2244605 11X, G3, and OpenMR4. 2244607 The GP reported mutiple SGA Power Supply UnderVoltage Faults. 2244607 on 12X, 14X(HDx, HDe), E2, OpenMR5 sw is the same as 2244605 11X, G3, and OpenMR4. 2244607 The GP reported mutiple SGA Power Supply UnderVoltage Faults. 2244862 The GP is reporting a SGA Power Supply Under Voltage Fault. Same as 2244592 and 2244593 2244862 error code on Post 14M5 is the same error as 2244592 on 11X, G3 and 2244593 on 12X, E2, 14M4 (HDx, HDe). 2244862 The GP is reporting a SGA Power Supply Under Voltage Fault. 2244862 error code on Post 14M5 is the same error as 2244592 on 11X, G3 and 2244593 on 12X, E2, 14M4 (HDx, HDe).2244862 The GP is reporting a SGA Power Supply Under Voltage Fault.
Applies to
- Models
- Signa
- Product
- Signa HDxT This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software. This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software.
- Software
- 15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
- Component
- SecondOpinion ACGD SGA Power Supply 2334862-2 This part requires second opinion approval before ordering. See comments in resolution concept for second opinion requirements before ordering this part.
- Area
- MR
Full cause & step-by-step resolution
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