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GE Healthcare · MRDiscovery2267813

Unable to scan with error logged 2267813 Safe mode startup of the XGD (XPS-SB Z axis) failed See Long Descript…

Discovery and Optima PDU is in EMergency Off Reset (EMO Reset) State.

Symptom

Unable to scan with error logged 2267813 Safe mode startup of the XGD (XPS-SB Z axis) failed See Long Description Unable to scan with error logged as shown below. The PDU was not in Stop mode; pressing the EMO Reset button on the PDU and resetting TPS had no effect. Wed Mar 17 21:27:10 2010 Error: 2267813 Host: MRICAMB2 Process: NSP File: SCP:GradientHwo Line: 1943 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 Safe mode startup of the XGD (XPS-SB Z axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative.-> Extended Error: The XPS-SB Z axis board in XGD failed to boot into safe mode. * Verify that the XGD is powered on. * Verify that emergency stop is not active. * Verify that the Z axis hotlink and clock fiberoptic cables are connected from the XPS-CB Z axis transceivers to the XPS-SB Z axis transceivers. * Verify that the Z axis hotlink transceivers are operational on the XPS-CB and XPS-SB Z axis. * Verify that the Z axis hotlink and clock fiberoptic cables are not damaged. * Power down the XGD and verify that the XPS-SB Z axis is properly connected. If these steps do not resolve the problem, replace the XPS-SB Z axis and perform a TPS reset.

Error message

2267813 Safe mode startup of the XGD (XPS-SB Z axis) failed. Check EMO reset and perform a TPS reset. See Long Description 2267813 "Safe mode startup of the XGD (XPS-SB Z axis) failed.\n\ Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative.->"

Applies to

Models
Discovery
Product
Discovery MR450 Also called DVMR. This product is compatible with 1.5T 20.1, 20.1_IB1, IB2, 21.0 and DV22.0 software systems only.
Software
DV22.0 For the Discovery MR750, MR450 or Optima MR450w products only. For the Discovery MR750, MR450 or Optima MR450w products only.
Area
MR

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