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GE Healthcare · Nuclear MedicineInfinia15000

Miscellaneous issue with the Hawkeye acquisition.

Symptom

Miscellaneous issue with the Hawkeye acquisition. The last one is stopping acq without error message but system needed to reboot. Miscellaneous issue with the Hawkeye acquisition. The last one is stopping CT acquisition without error message, but system needed to reboot. Found some HVPS watch dog errors and chunk reconstructions issues.

Error message

EVENT_CHUNK_TIMEOUT The following error is logged in the CTServer error log: ERROR=Error in CTServer :\tacq\su\src\cpp\ct\hawkeyems\device\hkmsprojectionprovider.cpp(1492): EVENT_CHUNK_TIMEOUT timeout, 15000

Applies to

Models
Infinia
Product
Infinia HE4 Infinia II Hawkeye 4 & Infinia II GP (Infinia running Windows XP software)
Area
Nuclear Medicine

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