GE Healthcare · Nuclear MedicineInfinia02704

Body Contour function is disabled message, Body Contour test failed message on GDU during starup

Symptom

Body Contour function is disabled message, Body Contour test failed message on GDU during starup

Error message

Body contour test failed press Ok to continue The gantry error log file indicates only : Bodycontour is active or Bodycontour is not active. 14:16:11.062 [th:02704] Received from Gantry : !BC(0) 14:16:11.062 [th:02704] Body Contour is: Non-active 14:16:11.062 [th:02704] We are disregarding this command !!! 08:48:31.593 [th:02704] Received from Gantry : !BC(1) 08:48:31.593 [th:02704] Body Contour is: Active 08:48:31.593 [th:02704] We are disregarding this command !!!

Applies to

Models
Infinia
Product
Infinia HE4 Infinia II Hawkeye 4 & Infinia II GP (Infinia running Windows XP software) Infinia II Infinia II Acquisition System
Component
5317933 (5318465 SEM) - Infinia Hawkeye 4 SEM board 5317933 (5318465 SEM) - Infinia Hawkeye 4 SEM board March 2010 New SEM P/N 5317933 Infinia II/HE4, Compatible in all systems, EXCEPT Infinia 1 Old Part Number 5175923 Infinia Hawkeye 4 SEM board (PCA500013)
Area
Nuclear Medicine

Full cause & step-by-step resolution

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